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Today, I had a conversation with a customer who had concerns about our online booking system. They felt that the form we require to be filled out was too complex and suggested that we should offer phone bookings as an alternative. I tried to explain why we do things the way we do.
I understand the appeal of talking to a real person on the phone, especially when it comes to planning a move with a company like Mr. Shifter. However, I wanted to stress the importance of our online form. It's not there just to complicate things; it's designed to help us make sure we send the right team and equipment to make your move smooth and efficient. That's why it may take a bit of your time to complete.
I do acknowledge that the form can seem like a hassle. But what's important to understand is that if we switched to handling phone bookings, we'd have to hire more staff to manage those calls. This, in turn, would lead to higher costs for our services. At Mr Shifter, we're committed to providing affordable solutions to our valued customers, and the online form is a key part of that commitment.
So please, the next time any small local firm asks you to fill out an online form, it's not about inconvenience but rather about ensuring a seamless process and keeping our costs reasonable. It's our primary aim is to offer affordable, efficient, and high-quality services to all our customers.
Poll: Would you use a pet cemetery?
Dave Stephens has created a pet cemetery on his land.
The 10-acre site in Albany, Auckland, features graves nestled among beautifully manicured gardens and unique art pieces, offering a serene space where visitors can pay their respects in their own way.
Is this something you think you would use? Share your thoughts below.
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26.3% Yes
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72.6% No
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1.1% Other - I'll share below
Getting Ready For An Autumn Project , But You Have No Space?
Think about using a self storage unit, youβll be able to store your excess belongings and sort through them in your own time. This will allow you to take the time to sort through additional items after youβve made a move, need space for a project or you are just rearranging or downsizing your home.
Our local storage facility staff are also just a phone call away to help you decide. They are more than happy to run through your requirements and point you in the right direction. They are the experts that figure out self storage requirements day in and day out, and can even offer advice around the local removalist companies if you need a hand with a shift, permanent or temporary.
Combine this with our award winning service and we always make storage easy!
Contact Us Now For Personalised Service And Deals On Storage And Packaging
Newlands - Handy to everything in Wellington.
kiwiselfstorage.co.nz...
Call: 04 478 4786
2 Newlands Rd, Newlands, Wellington
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Brighten our day, and show us a glimpse into your world, neighbours.
We'd love to see some of the photos you've taken lately or any craft/DIY projects you're working on.
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