
Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard
What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.
Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.
A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.
Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.
Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.
Andrew is here live on Wednesday from 9.30am for your questions.


Poll: Are domestic flights with Air NZ out of your budget?
A Tauranga man has filed a complaint with the Commerce Commission, claiming that due to dynamic pricing, it’s cheaper for him to fly to Los Angeles than to book a flight for his daughter from Tauranga to Wellington.
Do you think their pricing needs addressed to encourage more people to fly?

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94.6% Yes, it's too expensive
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5.1% No, it's reasonable
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0.4% Other - I'll share below

Workshop friendship blooms through ANZAC poppy project
Rolling up their sleeves and getting stuck into a ANZAC woodwork project has been the perfect way to forge a friendship, say Patrick Hogan Village residents Roger and Tony.
“We’ve made eight soldiers and 20 poppies plus the smaller poppies that go on the soldiers’ chests which we will place around the gardens and outside the resident lounge here,” Roger says, agreeing that they will make a perfect backdrop for the village’s planned remembrance morning tea.
Click read more for the full story.

Anzac Day
We are open Monday to Thursday 9 to 5.
FRIDAY CLOSED ANZAC DAY.
Come to visit us at 204 Great South Road, Takanini.
We are always waiting for you.
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