Back
J
1843 days ago

Be wary of Telecom companies

Jenny from Hillcrest

Hi,
Just to let you all know, I have been dealing with a particular telecom company. I signed up for a $95 plan last year and after the expiration of the plan, I have to pay $140. Initially, they provided the freebies but started charging for it without giving notice after the expiration date. When asked about the notification for what they are going to charge after expiration period, they said the bill of $140 is the notification and the responsibility lies with us, the consumers. They also require 30 days notice to cancel account which is included in the "hidden clause" and 3 working days to action a cancellation.

Then, the new package that they offer are more expensive than the one I signed up for. In another country, consumers would have been given the option to renew the same package and not pay double after the expiration period.

It was a disappointing encounter. Be wary of their tactics.

cheers, Jenny

More messages from your neighbours
5 days ago

Poll: Do you think NZ should ban social media for youth?

The Team from Neighbourly.co.nz

The Australian Prime Minister has expressed plans to ban social media use for children.

This would make it illegal for under 16-year-olds to have accounts on platforms including TikTok, Instagram, Facebook and X.
Social media platforms would be tasked with ensuring children have no access (under-age children and their parents wouldn’t be penalised for breaching the age limit)
.
Do you think NZ should follow suit? Vote in our poll and share your thoughts below.

Image
Do you think NZ should ban social media for youth?
  • 85.5% Yes
    85.5% Complete
  • 13.4% No
    13.4% Complete
  • 1.1% Other - I'll share below
    1.1% Complete
2146 votes
4 days ago

What's your favourite recipe for courgettes?

Mei Leng Wong Reporter from NZ Gardener & Get Growing

Kia ora neighbours. If you've got a family recipe for courgettes, we'd love to see it and maybe publish it in our magazine. Send your recipe to mailbox@nzgardener.co.nz, and if we use it in the mag, you will receive a free copy of our January 2025 issue.

Image
13 days ago

Do you have a most-hated intersection in Waikato?

Libby Totton Reporter from Waikato Times

New data has pinpointed Hamilton’s most dangerous intersections, including a high risk Cobham Drive turn off that a resident and driving experts believe should be shut for good.

While that turn into Grey St has resulted in the highest number of injuries, most crashes occurred at the bustling intersection of Te Rapa Straight and Wairere Drive.

Do you have a most-hated intersection in Waikato? Tell us your reasons in the comments (adding NFP if you don't want your words used in print).

Image