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2239 days ago

If the warranty has ended, it doesn't mean your rights have!

Sacha Green from Citizens Advice Bureau New Zealand

When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.

The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.

If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.

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More messages from your neighbours
5 days ago

Poll: Do you think NZ should ban social media for youth?

The Team from Neighbourly.co.nz

The Australian Prime Minister has expressed plans to ban social media use for children.

This would make it illegal for under 16-year-olds to have accounts on platforms including TikTok, Instagram, Facebook and X.
Social media platforms would be tasked with ensuring children have no access (under-age children and their parents wouldn’t be penalised for breaching the age limit)
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Do you think NZ should follow suit? Vote in our poll and share your thoughts below.

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Do you think NZ should ban social media for youth?
  • 85.5% Yes
    85.5% Complete
  • 13.4% No
    13.4% Complete
  • 1.1% Other - I'll share below
    1.1% Complete
2146 votes
4 days ago

What's your favourite recipe for courgettes?

Mei Leng Wong Reporter from NZ Gardener & Get Growing

Kia ora neighbours. If you've got a family recipe for courgettes, we'd love to see it and maybe publish it in our magazine. Send your recipe to mailbox@nzgardener.co.nz, and if we use it in the mag, you will receive a free copy of our January 2025 issue.

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12 hours ago

Who would have thought walking could have been so dangerous!

Melissa from Emergency Cards Limited

Wow!

In 2022 there were 33 fatal crashes, 245 serious injury crashes, and 590 minor injury crashes where pedestrians were involved.

In these crashes, 34 people walking died, 240 people walking were seriously injured, and 595 people walking suffered minor injuries.
Most injuries occur in the young (5 - 29yrs), then 50+yrs, with the highest number of child pedestrians injured between 2pm and 4pm, followed by 4pm to 6pm and 8am to 10am.

Emergency Cards and Tags, ensure first responders have instant access to crucial medical details if any, and can notify loved ones much faster, providing peace of mind when every minute counts.
Protect someone you love and give yourself peace of mind that should an accident or medical event occur, you can be contacted without delay.

www.emergencycards.co.nz...

Data sourced from www.transport.govt.nz...

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