a warning message for people who do on line purchasing.
I have been purchasing online from a company called Thin Lizzy for quite a few yrs now. I don’t have the habit of saving my credit card numbers with any online purchase. However, lately , all of a sudden ,I received an e mail from them to say thank you for my order.( I did not buy anything) I checked my credit card; they have deducted $70 from it. I checked again, their email said it was an auto renewal. So I tried to look for their phone number, there is no phone number. I quickly replied to them to ask them to cancel the order, I mentioned I did not sign up for an auto renewal. They ignored my request and sent the parcel out, 24 hours after my complained letter. I wrote to them again and asked for refund but they ignore it . They did not volunteer to cancel the subscription for me but asked me to go thro’ with their 10 steps to unsubscribe the order myself. I found their reply was so cold. I decided to cancel the credit card.
What is happening to our services?
Hi Neighbours
I'm concerned as to the level of services in our city, while our rates keep going up!
A short while ago we had 3 bins damaged in 1 rubbish-day pick-up. It took close to 6 weeks to resolve and I had to repeatedly follow-up progress as the case was closed 2x without any action - one of those instances stated they "couldn't find the bins" but they had never moved from the kerb side they are collected from since they got damaged.
Similarly I reported a small water leak on 1-Aug to Watercare just outside our property, on council land. I heard nothing back and the stream of water running grew and grew. I followed it up last week, only to be told it had been thoroughly investigated and it was not a Watercare issue. If I wanted to resolve it, I could pay a plumber. Yesterday I saw the water reader and said to him the running water is a problem - he agreed. I re-reported it and today it is being fixed - by Watercare - as it is gushing. They repairers assured me it is for sure a Watercare issue.
What can we do about this? We don't pay faulty money - but we get faulty service. It's not good enough.
Poll: Should all neighbours have to contribute to improvements?
An Auckland court has ruled a woman doesn’t have to contribute towards the cost of fixing a driveway she shares with 10 neighbours.
When thinking about fences, driveways or tree felling, for example, do you think all neighbours should have to pay if the improvements directly benefit them?
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82.3% Yes
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15% No
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2.7% Other - I'll share below
What's your favourite recipe for courgettes?
Kia ora neighbours. If you've got a family recipe for courgettes, we'd love to see it and maybe publish it in our magazine. Send your recipe to mailbox@nzgardener.co.nz, and if we use it in the mag, you will receive a free copy of our January 2025 issue.
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