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1707 days ago

Kiwibank Onehunga

Denise Lee MP

Hi everyone, I have received official comms that Kiwibank in Onehunga will open on Wednesdays (starting tomorrow, 1st April) to help provide urgent services that can only be done in branch.

The bank will only operate from 10am to 1pm.

For personal banking customers, the services being provided are:

- Replacement EFTPOS/Visa debit cards;
- re PIN'ing/changing PINs on EFTPOS/Visa debit/credit cards; change linked accounts on EFTPOS/Visa debit cards;
- cash deposits – notes only;
- cash withdrawals;
- Customer Due Diligence validation;
- reset internet banking password and verify phone number.

For business customers continuing to operate during lock-down or needing to make a cash deposit, Kiwibank can arrange a cash pick up service. Business customers wanting to organise this service will need to contact the Kiwibank business banking team.

Please everyone remember we are in Alert Level 4 and visiting the branch should be a last resort. Phone and online options should be checked out first.

Kiwibank's website will have the latest information on which branches across Auckland will be open.

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