If the warranty has ended, it doesn't mean your rights have!
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
Clothesline upgrade
Turn a tired old clothesline into a stylish garden feature that brings joy to the chore of getting your washing out in the sun. Finish in Resene Waterborne Woodsman Crowshead. Find out how to create your own with these easy step by step instructions.
Explore more, worry less at Ryman
Pack your bags, hit the open road, or set sail on your next big adventure. With Ryman’s lock-and-leave-style living, you’re free to explore without worrying about home maintenance or security.
While you’re off enjoying life, we’ll take care of everything back home – from mowing the lawns to watering the garden, pulling weeds, and even cleaning the windows.
Ryman residents are free to embrace adventure because they're not tied down with home maintenance stress and security worries. They're rediscovering lost passions and plunging headfirst into new ones whenever they feel like it.
Click find out more to discover the lifestyle.
Wander more, worry less
Few things in life are as enriching as the thrill of travel or the camaraderie among friends. At Ryman’s Bert Sutcliffe Village in Auckland, a group of intrepid travellers have combined the two.
It all began when Bert Sutcliffe Village resident Marie began arranging evenings at the theatre for her neighbours. The theatre enthusiasts soon became close friends and as their friendships developed so did their adventures, expanding their horizons to include long lunches, winery tours, group dinners and adventurous holidays in New Zealand and overseas.
Click read more for the full story.
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