Job not up to scratch?
If you have problems with services or products, you may be protected by the CGA. You should expect services to be carried out with appropriate competency and skills, and completed to a reasonable standard.
For example, Jan had two painters provide quotes for some painting and wallpaper work. She chose her painter and the work was completed. Two weeks later she noticed bumps and lumps in the wallpaper, that she hadn’t noticed at the time the bill was paid.
With a faulty product, you can return it and ask for a repair, replacement or refund. But that’s not so easy with a service! But Jan’s story ended well, the painter came back and rectified the problem at no cost to Jan.
Check out YOUR rights at consumerprotection.govt.nz
Worst Xmas ever?
There's a a lot of planning that goes into Christmas day and sometimes things just don't go to plan. But it can be a good thing - a family mishap or hilarious memory that you can laugh about in Christmases to come.
Whether you burnt the dinner or were stranded at an airport...
Share your Christmas mishaps below!
Suellen’s sweet Christmas tradition
The festive season is always a great excuse to indulge your sweet tooth, and this time of year poses the perfect opportunity to bring a real showstopper to the Christmas table.
For Suellen’s family, that showstopper is Croquembouche, an impressive tower of cream puffs bound together with spun sugar that is popular at weddings in France and Italy.
What began as a birthday treat at a local French café has become a cherished Christmas tradition for Suellen and her 17-year-old twin granddaughters, Ellie and Sadie. Every year, the trio gather in Suellen’s apartment at William Sanders Village to cook this festive dessert - a holiday highlight they all treasure.
Click read more for the recipe.