
Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard
What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.
Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.
A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.
Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.
Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.
Andrew is here live on Wednesday from 9.30am for your questions.


Wellington Better Home and Living Show coming soon! 2 Adults for just $5!
Check out fresh, practical ideas to better your homes, gardens and lifestyles with 140+ exhibitors all in one easy location! Doors open from the 9 to 11 of May for the Wellington Better Home and Living Show There’ll be kitchens, builders, double glazing, spas, heating, flooring, homewares, landscaping, health, beauty, well-being, artisan goods, delicious food & coffee. All you need under one roof the 9th to 11th of May at Sky Stadium.
Join the fun with the Neighbourly 2 for 1 Adult Ticket Offer
There are so many fabulous reasons to visit the show, enjoy a day out with friends with a huge range of exhibitors to improve your homes, lifestyles and outdoors. Join Resident Builder Peter Wolfkamp on Saturday at the show for his free Ask an Expert session, enjoy a delicious range of artisan foods, get creative with the kids at Resene Paint a Pot on Saturday and Sunday and lots more!
Save the date in your diaries: 9 - 11 May at the Wellington Better Home and Living Show
Fri & Sat 10 – 5, Sun 10 – 4
Sky Stadium, Wellington
Adults $5
Gold Card Friday $2.50
Under 16 free


🤨 Don’t Overthink It… Or Do? Let’s Find Out! 😜
The more I consume, the brighter I become.
The brighter I become, the shorter my life.
What am I?
Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!
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Poll: Are domestic flights with Air NZ out of your budget?
A Tauranga man has filed a complaint with the Commerce Commission, claiming that due to dynamic pricing, it’s cheaper for him to fly to Los Angeles than to book a flight for his daughter from Tauranga to Wellington.
Do you think their pricing needs addressed to encourage more people to fly?

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95.6% Yes, it's too expensive
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3.8% No, it's reasonable
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0.6% Other - I'll share below