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2104 days ago

Awful experience and result at BNZ Johnsonville

Lydia from Hataitai

Oh my goodness! Just come across the most awful thing #BNZ did to my poor mum! Last thurs she had to make a deposit of a lot of coins for someone at Johnsonville #bnz And they completely stuffed it up! She went up to this teller and the first thing the teller did was sigh and act like it was this huge thing putting her out. Then marched mum up to an atm in the branch and started briskly feeding the coins into it. The atm said it could only accept small amounts of coins but the teller just ignored this (and mum) and fed almost all them in whilst making mum feel like she was such a hassle to her for bringing coins into a branch!

Then a nicer teller had to take over and realised what had happened and tried to stop the transaction on the ATM BUT IT WAS TOO LATE!!! It spat out a receipt for only 20% of the coins!!! Mum and her friend had counted everything before she went in and knew exactly how much. Then #bnz acted like it wasn’t their problem and wouldn’t even give mum a receipt for the proper amount. Since then they’ve been giving her the run around saying they have no control over the ATMs in their branches!!!!

SHAME ON YOU #BNZ for such poor behaviour!!!!! it was at your branch and your teller, it doesn’t matter what machines you use in your branch, you take responsibility as you managed and did this with YOUR tellers in YOUR branch!

It’s now five days later and the money still hasn’t turned up in the BNZ account and everyone is so upset!!!!!! Just so awful and such a bad experience.

More messages from your neighbours
5 days ago

Poll: Do you think NZ should ban social media for youth?

The Team from Neighbourly.co.nz

The Australian Prime Minister has expressed plans to ban social media use for children.

This would make it illegal for under 16-year-olds to have accounts on platforms including TikTok, Instagram, Facebook and X.
Social media platforms would be tasked with ensuring children have no access (under-age children and their parents wouldn’t be penalised for breaching the age limit)
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Do you think NZ should follow suit? Vote in our poll and share your thoughts below.

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Do you think NZ should ban social media for youth?
  • 85.6% Yes
    85.6% Complete
  • 13.2% No
    13.2% Complete
  • 1.1% Other - I'll share below
    1.1% Complete
2027 votes
4 days ago

What's your favourite recipe for courgettes?

Mei Leng Wong Reporter from NZ Gardener & Get Growing

Kia ora neighbours. If you've got a family recipe for courgettes, we'd love to see it and maybe publish it in our magazine. Send your recipe to mailbox@nzgardener.co.nz, and if we use it in the mag, you will receive a free copy of our January 2025 issue.

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15 hours ago

Newlands Resilience Group

Van from Newtown

Dear All,
Community Survey 2024
Introduction
Community resilience is having the resources, social capital, communication, and competence so the community can thrive. Disaster resilience is being ready, able to respond to, and able to recover from a disaster. A community is more likely to be disaster-resilient if it is community-resilient. A community can be resilient if a holistic and sustainable approach is taken to the well-being of its people. This survey will help inform community conversations to generate ideas to improve community resilience and wellbeing. The survey includes some basic disaster readiness questions. For more information, please visit the Newlands website newlandsnz.weebly.com...

How, When and Who
This survey can be completed online either in private or in a group and for example at home, a community gathering or a neighbor’s house etc. The survey is anonymous, and confidential and does not record any personal data of the respondents. The Aotearoa Community Resilience Network charitable trust is the caretaker of the survey data. No other public or private organization or persons have ownership or access rights to the data.

Next steps
The data will be added to the responses from previous surveys here and the results will be shared with the community. This includes a series of community conversations from February to April 2025 to discuss the findings and agree on the steps to enhance Newland’s resilience and well-being. Please tick the last box in the survey, and include your email, if you are interested in knowing more about what we are trying to do.

Please click the below link and like us. We are trying to assist people from all walks of life in Paparangi, Bellevue, Woodridge and Newlands. Your response is vital for our project. We greatly appreciate your help.
Here is the link. You can copy and paste the link in your browser to like this.
www.facebook.com...