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2039 days ago

Awful experience and result at BNZ Johnsonville

Lydia from Hataitai

Oh my goodness! Just come across the most awful thing #BNZ did to my poor mum! Last thurs she had to make a deposit of a lot of coins for someone at Johnsonville #bnz And they completely stuffed it up! She went up to this teller and the first thing the teller did was sigh and act like it was this huge thing putting her out. Then marched mum up to an atm in the branch and started briskly feeding the coins into it. The atm said it could only accept small amounts of coins but the teller just ignored this (and mum) and fed almost all them in whilst making mum feel like she was such a hassle to her for bringing coins into a branch!

Then a nicer teller had to take over and realised what had happened and tried to stop the transaction on the ATM BUT IT WAS TOO LATE!!! It spat out a receipt for only 20% of the coins!!! Mum and her friend had counted everything before she went in and knew exactly how much. Then #bnz acted like it wasn’t their problem and wouldn’t even give mum a receipt for the proper amount. Since then they’ve been giving her the run around saying they have no control over the ATMs in their branches!!!!

SHAME ON YOU #BNZ for such poor behaviour!!!!! it was at your branch and your teller, it doesn’t matter what machines you use in your branch, you take responsibility as you managed and did this with YOUR tellers in YOUR branch!

It’s now five days later and the money still hasn’t turned up in the BNZ account and everyone is so upset!!!!!! Just so awful and such a bad experience.

More messages from your neighbours
4 days ago

Poll: Is it rude to take a full trolley to self-checkout?

The Team from Neighbourly.co.nz

Luckily self-checkout is pretty common in supermarkets these days and we generally use it to quickly buy a few things without the long lines. But perhaps it's appropriate to head there with your full trolley to skip the lines?

What are your thoughts? Is that rude?

Share in the comments below if this has ever happened to you.

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Is it rude to take a full trolley to self-checkout?
  • 53.5% Yes!
    53.5% Complete
  • 43.9% Nah, it's okay
    43.9% Complete
  • 2.6% Other - I'll share below!
    2.6% Complete
2669 votes
21 hours ago

Happy Friday neighbours, the last riddle race of the week is on!

Riddler from The Neighbourly Riddler

I can be long or short,
I can be grown or bought,
I can be painted or left bare,
I can be round or square.
What am I?

Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.

Want to stop seeing riddles in your newsfeed? No worries! Simply head here and click once on the Following button.

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11 hours ago

What flowers are blooming in your garden?

Mei Leng Wong Reporter from NZ Gardener & Get Growing

Kia ora neighbours,

In our September mag, Amy Roberts from Villaleigh Plants has a list of her favourite blooms for long display. "If you want a long season, look beyond the flowers," is her advice. Here are her picks: Geranium phaeum 'Mourning Widow', Salvia leucantha, Hylotelephium 'Autumn Joy' (pictured), Eryngium pandanifolium and Alchemilla mollis.

Have you got them in your garden? In fact, we'd love to see what you've got in bloom now. Post a photo and share the joy!

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