Make your family aware: Scam posing as officers returns
A phone scam is re-emerging with cold calling swindlers claiming to be Police officers.
New Zealand Police are advising the public to be vigilant, after a handful of reports have been made in recent days. Unfortunately, at least two elderly Aucklanders have been conned out of tens of thousands of dollars.
Waitematā CIB’s Detective Senior Sergeant Ryan Bunting says scammers are cold calling, mainly on landlines, and claim to be a Police officer.“They will also provide a fake ID or badge number to make their call seem legitimate,” he says.“This person will carry on and provide a reason for their call: either they are investigating fake bank notes, or that your credit card has been cloned.
“As part of this scam, they will ask you to withdraw money from a nearby bank to be collected or ask you to provide further financial or banking information to aid their investigation.”
Be aware: this is a scam call.
Police are investigating two reports this week, in south Auckland and the North Shore, where two people have fallen victim to the scam. “Both victims withdrew cash from a bank and handed this over to someone who arrived at their door to collect it under the fake cover story,” Detective Senior Sergeant Bunting says.“These victims have had their good-will and trust trodden on by these scammers.”
Investigation staff have ensured there is support available for the victims. Detective Senior Sergeant Bunting says: “Scammers have no ethics whatsoever and will take any opportunity to try and con you.“These scams take many forms, and the offenders trick people under a variety of guises or storylines.”
There are occasions where legitimate Police officers will contact people as part of their duties, he says.
Police are asking the community to be aware and take the opportunity to spread the word amongst friends and family members. “We are particularly keen to ensure elder family members are aware of what is happening,” Detective Senior Sergeant Bunting says. “If anyone receives a call of this nature, hang up.
“If you have had the unfortunate position of being a victim to this scam and have not reported this, we encourage you to report this to Police.”
Please remember:
- Police will never call to ask you for bank details, pin numbers or passwords
- Police do not offer prize money
- Police will not ask you to go to a bank to withdraw money
- If you receive a call out of the blue of a similar nature: challenge the caller to identify themselves, ask for their details.
- Hang up, contact 105 to verify the ID and request the officer to contact you
- If it sounds too good to be true, it probably is.
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Warnings about scams
This Fraud Awareness Week, we’re reminding everyone to stay sharp and look out for the warning signs of scams to stop them before they start.
Here’s what to watch out for:
🔍 Unrealistic offers or promises of easy money that are too good to be true
🔍 Pressure tactics: Scammers may rush or threaten you to act immediately.
🔍 Requests for personal info: Be cautious if you’re asked for bank details, passwords, or sensitive information.
🔍 Unusual payment methods like gift cards, cryptocurrency, or wire transfers.
🔍 Unverified contacts: Emails, calls, or messages from unknown or suspicious sources.
How to protect yourself:
✅ Stop and think before sharing personal details or making payments.
✅ Don't click on any links until you know that it is safe.
✅ Verify the source: Contact the organisation directly using official channels.
✅ If something’s not right, it's OK to hang up, walk away, ignore it and move on.
If you wish to report a scam, contact Police on 105 or report it online via 105.police.govt.nz/use-105.
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