If the warranty has ended, it doesn't mean your rights have!
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
Chicken nuggets recall
A popular Pam's frozen food has been recalled.
What you need to know:
- Pams brand Tempura Coated Chicken Nuggets (1kg) have been recalled by Foodstuffs.
- The product may contain foreign matter (blue rubber).
- This product is sold at Four Square, Gilmours, New World, Pak’nSave and Social Supermarket stores throughout New Zealand.
- The affected batch has the marking of Best Before: 16 Oct 2025
- The issue was raised following a customer complaint.
- Customers should return the product to their retailer for a full refund.
For other recent food/product recalls, check our list here.
🧩 Crack the Code: Today’s Riddle Challenge! 🤔
I’m a three-digit number; my tens digit is five more than my ones, and my hundreds digit is eight less than my tens—what am I?
Do you think you know the answer to our riddle? Don't spoil it for your neighbours! Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm.
Want to stop seeing riddles in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.
This week's prize winners
Congratulations to the winners of the $100 grocery vouchers. The winners are:
Blair Roddick from Blenheim
Greer Bell from Snells Beach
Dorothy Burt from Levin
Hannah Rice from Aranui
Winners must get in touch with us here before Tuesday, 25th February to claim their prize.
Not a winner this time? Never fear, there's always next week.
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