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2567 days ago

Customer service

Arthur from Rangiora

Today I took my Mako Battery drill into the Rangiora Warehouse as one of the batteries was faulty. Customer Service lady said no problem just go and get another drill off the shelf. OH, no more on the shelf. I asked a storeman if there was another on top of the shelves or in the store. Oh no. He said that there were 2 that had been returned so he came to the counter with me, had a play with my drill and took it away with him and came back with another battery and the drill working. Meanwhile the lady had ordered a new one for me and said it would be in by Friday. I asked if I could take mine home and use it till Friday so I could finish the job, a bit of reverse paper work and I took my drill home. The lady said to bring it back on Friday and collect the new replacement drill.
NOW THAT IS REAL CUSTOMER SERVICE as far as I am concerned. I have always been happy with the Rangiora Warehouse service.

More messages from your neighbours
6 days ago

Poll: How do you feel about dogs being allowed indoors in cafes?

The Team from Neighbourly.co.nz

For most of us, seeing a friendly doggo while out and about instantly brings a smile to our faces. But how do you feel about cafes welcoming pups inside?

Cast a vote and share your thoughts below.

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How do you feel about dogs being allowed indoors in cafes?
  • 26.7% I love it!
    26.7% Complete
  • 31% Only in designated areas
    31% Complete
  • 42.2% No, it should be outdoors only.
    42.2% Complete
3380 votes
2 days ago

Poll: Should employees be able to work from home?

The Team from Neighbourly.co.nz

At the post-Cabinet press conference, the National Party asserted they want public sector staff to return to the office. This has opened a conversation about other sectors in New Zealand who have adopted working from home (WFH).

Where possible, do you think employees should be able to work from home? Vote below and share your thoughts in the comments.

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Should employees be able to work from home?
  • 70.3% Yes
    70.3% Complete
  • 26.6% No
    26.6% Complete
  • 3.1% Other - I'll share below
    3.1% Complete
1322 votes
8 hours ago

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