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2611 days ago

12 Consumer tips for Christmas

Citizens Advice Bureau from Citizens Advice Bureau Upper Hutt

Know your consumer rights and how to keep safe this Christmas.

We have chosen 12 tips to avoid most common consumer issues that come with other festive-season favourite activities.

Tis the season to be shopping online. Shopping online can be a very handy way to purchase gifts this Christmas, but know the risks and do your homework. Everything you need to know before you buy online Shopping and Buying Online.

May your house be merry, bright and safe. Don’t buy or use Christmas lights that don’t have a normal plug you would use at home. Check all the lights for broken or cracked sockets or loose connections. For more advice on safely installing Christmas lights visit the Worksafe(external link) website.

Door to door sales – your choice. While many door-to-door salespersons are legitimate, the Christmas period sees an increase in uninvited direct salespeople preying on vulnerable people. Remember you have the right to say no, if you feel pressured don’t agree to anything, and don’t give the salesperson your name or other personal details. Learn more about how to protect yourself from uninvited direct sales Door-to-door Sales.

Give safely this Christmas: the ‘Six S’ guide to safe toys. A good rule of thumb is to avoid the toy if any parts can drop through the neck of a 2L milk bottle - which is about the same size as a child’s windpipe. For more information on what to look for when buying toys head to the Toy Safety.

All I want for Christmas is something that works. When you have asked for a service and it is poorly done or has taken far too long, go back to the provider as soon as possible with information on the problem. Familiarise yourself with Returns and refunds this gift giving season.

Don’t get caught up in Christmas overspending. Take the extra second to ensure you’re making an informed decision before you borrow money. “Consumer Protection has an assortment of information on our Understanding loans and credit page.

Knowing your rights with gift cards this Christmas. While many consumers opt for gift cards to avoid the risk of giving the wrong gift, some are unaware of the consumer risk associated. Everything you need to know before you buy gift vouchers or products on layby.

Splish splash safely this summer. Inflatable swimming pools and buoyancy toys are favourites to adorn the backyard with over summer, but they are not designed to keep children safe in water. Everything you need to know before you buy inflatable pools and toys, including how to use water toys safely.

Add protective gear to the Christmas list.

The proof is in the pudding, or rather the quote. Don’t forget to get the price in writing when engaging with tradespeople. Everything you need to know to prepare for your summer repairs and renovation on our Getting Quotes and Estimates page.

Didn’t get what you expected this Christmas? The first step if you discover a faulty product this Christmas is to return it to the retailer and explain the issue, as well as how you would like the problem to be resolved. Check Faulty Products page to find information on your rights and what you need to know before entering negotiations.

Returning unwanted Christmas presents. If you simply change your mind or don’t want the gift, the retailer is under no legal obligation to provide a refund or exchange. The retailer also doesn’t have to return or swap the product if you have no proof of purchase. However when the product is not damaged and you have a proof of purchase, some retailers may let you return it. What each store does will be subject to store policy, so make sure you ask how the store would handle an unwanted gift before you buy it. Learn more about Returns and Refunds.

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More messages from your neighbours
23 days ago

Poll: Would you rather: Christmas in summer forever or winter forever?

The Team from Neighbourly.co.nz

Just a bit of a fun poll to get you thinking.

If you had to live out your Christmas days, would you prefer it was a summer Christmas or a winter Christmas?

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Would you rather: Christmas in summer forever or winter forever?
  • 63.3% Summer
    63.3% Complete
  • 35.4% Winter
    35.4% Complete
  • 1.3% Other - I'll share below
    1.3% Complete
2712 votes
2 days ago

EMPIRE BUILDING TRUMP

Michael from Trentham

So Donald Trump does not want to start any wars and is a peace maker.
And yet he is seriously seeking to annex the world's largest island, Greenland from Denmark, take over the Panama Canal from the sovereign country of Panama who have owned it since 1977 and even forthrightly suggesting that Canada ceases being a nation and become a state or series of states of the USA.

Greenland above everything else, harbours minerals vital for todays and tomorrows world and that is what probably attracts Trump most. His son is looking things over in Greenland as this thread is being produced. Climate change is also changing Greenland which despite its name is currently mainly covered in ice and snow all year round. Greenland has a population of 55,000.

Panama's major asset after tourism and services is the canal with a current revenue of $5 billion. It operates its shipping charges through an international organisation so that the USA gets an unbias deal for its ships etc that use the canal. Panama is a poor country on the improve and has a population of 4.5 million.

Denmark is a member of NATO. But Trump has threatened many times for the USA to pull out of this Europe-USA defence alliance and Greenland may be the straw that finally breaks the pact.

Canada is surrounded by the USA but it is so much unlike the USA and much more akin to Australia and NZ. In contrast to the USA, Canada is one of the happiest countries in the world and in total land area is the world's second largest.

NZ is going to come under the scrutiny of Trump and his henchmen/women. He will probably look to cut NZ away from its free trade arrangements with China with some kind of ultimatum.

22 hours ago

New Year, New Questions You Won’t Solve!

Riddler from The Neighbourly Riddler

I get smaller every time I take a bath.

What am I?

Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.

Want to stop seeing riddles in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.

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