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When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has … View moreWhen you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
Feilding's first earthquake-prone buildings have been demolished. The three grandstands at Manfeil…
Feilding's first earthquake-prone buildings have been demolished. The three grandstands at Manfeil…
Our road trip is happening soon! We're hitting the road in the lead-up to our 10th celebration of Neighbours Day (March 22 - 31 2019: Celebrating 10 years with 10 days of celebrations) and are on the hunt for organisations, places and people who would like to host us along the way, chat about … View moreOur road trip is happening soon! We're hitting the road in the lead-up to our 10th celebration of Neighbours Day (March 22 - 31 2019: Celebrating 10 years with 10 days of celebrations) and are on the hunt for organisations, places and people who would like to host us along the way, chat about the work they’re doing, or help us run workshops.
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More than 300 people decked out in red tutus, tops, tinsel, head gear and noses strode out along the…
Hey neighbours, well that's The Block NZ over for another year... were you happy with the result?
If you missed it, you can relive all the action and drama of the auction here or check out our Block winners round-up, here.
A ferry that was once the only way across the Rangitīkei River has been restored, painted and tarred…
Controversies about speakers with divisive views using public venues have prompted a review of the e…
Palmerston North's He Ara Kotahi cycle and pedestrian bridge has made it across the Manawatū River. …
About 100 people have attended a Manawatū Chamber of Commerce event to launch a big weekend of cycli…
Many New Zealanders loved Kiwiana and it helped define us on the world stage – but Kiwiana was a creation of the last century. New Zealand's national paper, the Sunday Star-Times, is embarking on a project to find out what Kiwiana has evolved into and how it encapsulates the values of our … View moreMany New Zealanders loved Kiwiana and it helped define us on the world stage – but Kiwiana was a creation of the last century. New Zealand's national paper, the Sunday Star-Times, is embarking on a project to find out what Kiwiana has evolved into and how it encapsulates the values of our diverse, innovative 21st century nation.
Join us as we explore what Kiwi culture looks like in neighbourhoods across the country. In the coming weeks, you'll notice a few posts about Kiwi innovations popping up across Neighbourly - we'd love for you engage and let us know what innovations and innovators you think need profiling!
At ACC, we’re proposing to increase the levies collected from road users to pay for the rising cost of road injuries. If you’re a road user, these proposals could affect you.
Learn about all the proposals and have your say at our site by October 25.
For the past three decades, police have made changes to their organisation to respond to Māori needs…
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