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2255 days ago

If the warranty has ended, it doesn't mean your rights have!

Sacha Green from Citizens Advice Bureau New Zealand

When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.

The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.

If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.

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More messages from your neighbours
2 hours ago

Pamela’s Kiwi food tour

Bob Owens Retirement Village

Pamela, a resident of Bert Sutcliffe Village, has a passion for good food, great company, and exploring new places. A seasoned traveller and cruising enthusiast, Pamela has sailed to numerous destinations, sampling local cuisines along the way.

Closer to home, alongside her son-in-law and daughter, she has discovered a variety of restaurants that showcase the diversity of New Zealand’s culinary scene. Whether you’re planning a road trip, dreaming about your next cruise, or simply searching for a great dining spot, these are Pamela’s top food recommendations to inspire your next adventure.

Click read more for the full story.

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12 hours ago

Haven Falls Funeral Home Ki Rotorua

Haven Falls

Haven Falls are very blessed to be opening their new branch in Rotorua.

Located at 271 Old Taupo Road, Rotorua these facilities offer a large chapel, dining hall and extended off road parking.

We invite you at anytime to pop in and speak with one of our team members and have a look around the facilities offered.

We operate 24 hours 7 days a week.
0800 428366
Find out more

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12 hours ago

🎄Let's get festive 🎄

The Team from Neighbourly.co.nz

If you've decked your halls with all things jolly, we think it deserves to be shown off!

Share a photo of your home in its Christmassy glory and be in to win a spot prize. Some of these entries will be chosen as a finalist for the grand title of NZ's Merriest Home which Neighbourly members can vote on!

Entries close Sunday, 15th of December so share a photo today 📸
NZ's Merriest Home

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