If the warranty has ended, it doesn't mean your rights have!
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
What's your favourite recipe for courgettes?
Kia ora neighbours. If you've got a family recipe for courgettes, we'd love to see it and maybe publish it in our magazine. Send your recipe to mailbox@nzgardener.co.nz, and if we use it in the mag, you will receive a free copy of our January 2025 issue.
The tiger who came to tea
Trays are such a useful item to have in the home – they are obviously great for serving food and drinks, particularly breakfast in bed! Find out how to create your own with Resene wallpaper and Resene Colorwood wood stain with these easy step by step instructions.
Does Your Organisation Need New Flooring?
Is the flooring at your school, early childhood, community or sports centre old and threadbare? Or perhaps you have a new space where there’s no flooring at all. Your organisation could be eligible to receive $2,000 + gst from the RhinoKids Flooring Fund to go towards new flooring. Plus, one lucky organisation will win a $20,000 flooring makeover!
Carpet Court is continuing its’ mission to help improve Kiwi kids’ learning environments by rolling out its’ nationwide fund for the fifth year in a row. Apply today!
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