If the warranty has ended, it doesn't mean your rights have!
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
Last chance for tickets!
Don't miss out! For only $15 a ticket, you could win this brand-new, fully furnished Jennian home located in beautiful Cooks Beach, Coromandel.
Valued at over $1.2 million, this home features three bedrooms, two bathrooms, and an open-plan kitchen, living, and dining area. It is waiting to be loved by its new owner.
Make this property your permanent residence, a holiday home, a rental, or simply sell it!
Get your tickets today at heartlottery.org.nz.
Stay sun-safe and well-read this spring
Longer days and warmer weather are fast approaching!
Make the most of your Sundays with a subscription to the Sunday Star-Times. From just $51, enjoy gripping investigations, in-depth analysis, and exclusive subscriber rewards. Plus, for September only, receive a free Antipodes Supernatural SPF50+ Ceramide Silk Facial Sunscreen worth over $60.
Don't miss out on this unbeatable offer—subscribe today! *Print T&Cs apply.
Head for bed
Short on space? Why not make a slatted headboard finished in Resene Colorwood Whitewash and incorporate shelves that can be moved into position as a side table between the slats.
Find out how to create your own with these easy step by step instructions.
Loading…
