Grey Power Electricity Bills and Grey Power Membership payments
Good news for those Grey Power Rotorua members who are worried about getting their subscriptions renewed so as not to lose their Grey Power Electricity discounts.
Please be advised that Grey Power Electricity members will not have their power disconnected if they have difficulty in paying their Grey Power Membership because of the Covid-19 restrictions. Whilst the office is closed and we cannot accept cash or EFTpos payments, you CAN mail in your subscription or renew on line our website is given below.
If you have difficulty in paying your Grey Power Electricity Account due to Covid-19 restrictions, please contact Grey Power Electricity on 0800 473 976 or email with your account details to marketing@greypowerelectricity.co.nz attention Sharnie.
Satisfactory arrangements will be made.
The Grey Power Rotorua office is closed, so your best course of action is to use the contact information above.
If you've just realised it might a good idea to join Grey Power Rotorua, and get access to discounted electricity, you can do so at our webpage www.greypowerrotorua.org.nz... - we'd love to share this benefit with you. There are no age restrictions to membership.
It will be a longer time lag than usual before your application gets processed, I think you can imagine why ! It will however be done, and your membership card will be posted to you as soon as practicable.
In addition, Grey Power Electricity has sent us the following information :
Your electricity supply
We have enough power for all our customers! So, unless there are any unexpected outages outside of our control, we will still be able to supply electricity to your home.
Estimate meter readings
We are not able to visit your property to read meters at this time. If you have a smart meter, we are usually able to read your meter remotely and bill you based on an actual read (provided there is good network coverage). If you do not have a smart meter, we will bill you based on an estimate. If you do receive an estimated bill, any discrepancy between your last actual read and your next actual read would be balanced out.
Delay in receiving your bill by post
Due to the current situation, there may be a delay in receiving your bills by post. If you have an email address, the fastest way to receive your bills is to register for My Account at www.greypowerelectricity.co.nz... You will need your Account Number and email address.
If you currently pay by NZ Post
Customers who usually pay at the Post Shop will now need to find an alternative way to make payments either online through My Account or by Direct Debit. You can also send us a cheque to Grey Power Electricity PO BOX 10044, Auckland 1446. REMINDER: Kiwi Bank cheques are no longer able to be used.
Take care and we will be in touch again soon.Keep smiling,
Miriam Ruberl
President
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