Back
813 days ago

MSD (Ministry of Social Development) above the law??

Sue from Welcome Bay

I do normally do this, however I have had a situation that I feel needs highlighting.

I got power of attorney for my Mum after mental health issues a couple of years ago, never expecting to really need to use it.

Unfortunately a couple of months ago she had a stroke, was not discovered for potentially a day or so, and has not recovered, and is now in care.

The power of attorney has been a blessing, it has enabled me to change details, access information, and everyone has been amazing to deal with, except for MSD (Ministry of Social Development), for some reason they feel they above the law. They will not accept the power of attorney nor the activation of it by a doctor as enough to access Mum's files, to change details and to apply for any financial help required. I was completely floored and stunned by this. All companies, including the council, bank, insurance, power, phone have never had any problems, just needed a copy of the power of attorney. Not MSD, no they want a special form filled out and signed by Mum, seriously, and if Mum can't sign then a doctor!!! I have to admit the lady I was dealing with was very helpful and apologetic, however that is there policy, and I told her that MSD are wrong!! And that I will not fill out their special form.

I can not believe that a government department that is supposed to be there to help and assist, is actually the one place which is giving me the most hassle and causing me the most stress!! I do not believe a government department, which is funded with my taxes has the right to be above the law!! This government needs to get it's head in the real world, this is not on!!

More messages from your neighbours
1 day ago

Poll: Do you think banning gang patches is reasonable?

The Team from Neighbourly.co.nz

With the government cracking down on gangs, it is now illegal for gang members to display their insignia in public places whether through clothing or their property.

This means arrests can be made if these patches are worn in places like restaurants, shops, on public transport or ferries, and on airplanes. Arrests were made recently at a funeral.

Do you think this ban is reasonable?

Image
Do you think banning gang patches is reasonable?
  • 76.6% Yes
    76.6% Complete
  • 22.1% No
    22.1% Complete
  • 1.3% Other - I'll share below
    1.3% Complete
1715 votes
18 days ago

What's your favourite recipe for courgettes?

Mei Leng Wong Reporter from NZ Gardener & Get Growing

Kia ora neighbours. If you've got a family recipe for courgettes, we'd love to see it and maybe publish it in our magazine. Send your recipe to mailbox@nzgardener.co.nz, and if we use it in the mag, you will receive a free copy of our January 2025 issue.

Image
9 days ago

Poll: Should all neighbours have to contribute to improvements?

The Team from Neighbourly.co.nz

An Auckland court has ruled a woman doesn’t have to contribute towards the cost of fixing a driveway she shares with 10 neighbours.

When thinking about fences, driveways or tree felling, for example, do you think all neighbours should have to pay if the improvements directly benefit them?

Image
Should all neighbours have to contribute to improvements?
  • 82% Yes
    82% Complete
  • 15.3% No
    15.3% Complete
  • 2.7% Other - I'll share below
    2.7% Complete
2590 votes