D
1633 days ago

I received Full Refund from Air New Zealand for flights to USA

Debra from Milson

To help others here is how I got a Refund for flights with Air New Zealand to the USA. First off ANZ cancelled flights to San Francisco before the Lockdown. Last week they cancelled my 5 booked flights and gave us a credit so I phoned the airline at 11pm Sunday night and ask for a refund using the following:- went to the US Department of Transportation website and under Refund - Cancellation found the following "If your flight is cancelled and you choose to cancel your trip as a result, you are entitled to a refund for the unused transportation – even for non-refundable tickets." Used this statement in phone call as we were covered as anyone travelling to or through USA is covered. The person I was talking to went away and asked and came back with must be USA citizen(don't think this is necessary but my husband is) so said that and they said yes they would give us a refund so asked for that in writing which he typed up and sent to me while I waited. This morning the refund was credited back to my credit card. May be something similar under EU Rules for other countries. Another option is that 2 days after Air New Zealand cancelled all flights the Changed their Conditions of Carriage to include Pandemics/Epidemics to exclude refunds. Can provide further info on this and how to find out if people want that info.

More messages from your neighbours
3 days ago

Poll: Is dumping an issue in your neighbourhood?

The Team from Neighbourly.co.nz

There's nothing worse than strolling around the streets in your neighbourhood and seeing dumped rubbish.

Have you noticed this in your area? What could we do to combat this around the country?

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Is dumping an issue in your neighbourhood?
  • 43.4% Yes, I've seen some illegal dumping
    43.4% Complete
  • 56% No, our neighbourhood is pretty good
    56% Complete
  • 0.6% Other - I'll share below
    0.6% Complete
1090 votes
9 hours ago

Six tips for improving security around your home

The Team from Neighbourly.co.nz

1) Improve outdoor lighting
Ensure that streets, driveways, and front yards are well-lit. Motion-sensor lights around homes deter trespassers by reducing hiding spots and illuminating their movements.

2) Trim your trees
Overgrown shrubs and trees provide cover for intruders. Keeping them well-trimmed around windows and doors improves visibility and reduces potential hiding spots.

3) Secure Entry Points
Ensure doors, windows, and gates are always closed when you are away from the house. Upgrade to more secure locks, deadbolts, or even smart locks for added protection.

4) Add a security camera
Place security cameras in the main entry points to your home. Doorbell cameras are also relatively cheap and a great way to keep track of who is visiting your home when you aren't there.

5) Start a Neighborhood Watch Program
You could reach out to members on Neighbourly to form a group of neighbors who can regularly keep an eye out for suspicious activity and report it. You could also check with Neighbourhood Support to see what is existing in your area.

6) Introduce yourself to your neighbours
The closer you are to your neighbors, the more likely they’ll notice when something unusual or suspicious is happening around your property

Feel free to share anything that you do around your area to deter crime.

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9 hours ago

Today’s riddle: For all the curious minds next door!

Riddler from The Neighbourly Riddler

My thunder comes before the lightning.
My lightning comes before the clouds.
My rain dries all the land it touches.
What am I?

Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.

Want to stop seeing riddles in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.

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