How long should a Phone/Internet outage last? 4 Months?
My connection at Auckland Rd Warkworth has been completely unreliable for 4 months now.
I'm with Slingshot, the retail arm of 2Talk Communications
Several technicians have visited, “found” the problem, and “rectified” it – although not a single one has actually done so. I even got a $250 fee for a callout! One in particular claimed it was our burglar alarm causing the fault, and “disconnected” it – he actually left it connected to the phone line and chopped off the KEYPAD wires!!!! I had to power down the alarm to shut it up. This is blatant damage by an unskilled person and I will need to get it fixed, now.
So, Saturday night we finally got dial tone again. But internet is still abominably slow. I have latency of anywhere between 300 and 2974 ms, meaning most java-based website functions fail (eg, captcha im-not-a-robot)
What do I have to do to get it fixed? I’m beyond upset. Surely a customer who has been with Slingshot for over 10 years deserves better support than this?
Who do I contact to get action? Do I have to go to the government or what?
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Poll: Are quality products on the decline?
Gift-giving looks a lot different these days when you can pick up super-cheap goods made overseas. But do they last?
Do you have any old items like appliances, electronics or clothing that have stood the test of time? Share below!
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91.9% Yes
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7.2% No
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0.9% Other - I'll share below
Kmart duvet recall
Kmart will be recalling a number of their Anko duvet sets.
What you need to know:
- The recall is involving Christmas-themed duvets: Mrs & Mrs Claus Reversible Queen Size Bed Quilt Cover Set and Christmas Elf Reversible Single Bed Quilt Cover Set
- A recall of the products began in Australia following health concerns from several families.
- One woman said she thought she was having a heart attack after using one of the products which smelt of diesel.
- One customer said she’d purchased the quilt covers and said they smelled like gas. Another mum said hers did not have that smell but claimed her son developed a rash that only went away when he stopped using the product.
- The product is no longer available for purchase on the Kmart website.
Regardless of whether you have experienced an issue, customers who have purchased this item may return the product to store for a refund.
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