If the warranty has ended, it doesn't mean your rights have!
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
Worst Xmas ever?
There's a a lot of planning that goes into Christmas day and sometimes things just don't go to plan. But it can be a good thing - a family mishap or hilarious memory that you can laugh about in Christmases to come.
Whether you burnt the dinner or were stranded at an airport...
Share your Christmas mishaps below!
Poll: Would you rather: Christmas in summer forever or winter forever?
Just a bit of a fun poll to get you thinking.
If you had to live out your Christmas days, would you prefer it was a summer Christmas or a winter Christmas?
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61.7% Summer
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36.7% Winter
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1.6% Other - I'll share below
Suellen’s sweet Christmas tradition
The festive season is always a great excuse to indulge your sweet tooth, and this time of year poses the perfect opportunity to bring a real showstopper to the Christmas table.
For Suellen’s family, that showstopper is Croquembouche, an impressive tower of cream puffs bound together with spun sugar that is popular at weddings in France and Italy.
What began as a birthday treat at a local French café has become a cherished Christmas tradition for Suellen and her 17-year-old twin granddaughters, Ellie and Sadie. Every year, the trio gather in Suellen’s apartment at William Sanders Village to cook this festive dessert - a holiday highlight they all treasure.
Click read more for the recipe.
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