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2595 days ago

Job not up to scratch?

Consumer Protection

If you have problems with services or products, you may be protected by the CGA. You should expect services to be carried out with appropriate competency and skills, and completed to a reasonable standard.

For example, Jan had two painters provide quotes for some painting and wallpaper work. She chose her painter and the work was completed. Two weeks later she noticed bumps and lumps in the wallpaper, that she hadn’t noticed at the time the bill was paid.

With a faulty product, you can return it and ask for a repair, replacement or refund. But that’s not so easy with a service! But Jan’s story ended well, the painter came back and rectified the problem at no cost to Jan.

Check out YOUR rights at consumerprotection.govt.nz
Check your rights

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More messages from your neighbours
6 days ago

Here's Tuesday's teaser!

Riddler from The Neighbourly Riddler

I’m found in socks, scarves, and mittens; and often in the paws of playful kittens. What am I?

Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.

Want to stop seeing riddles in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.

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4 days ago

Here's Thursday's thinker!

Riddler from The Neighbourly Riddler

I am lighter than air, but a hundred people cannot lift me. What am I?

Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.

Want to stop seeing riddles in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.

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7 days ago

Poll: Should drivers retake the theory test every 10 years?

The Team from Neighbourly.co.nz

Drivers get where they need to go, but sometimes it seems that we are all abiding by different road rules (for example, the varying ways drivers indicate around a roundabout).
Do you think drivers should be required to take a quick driving theory test every 10 years?

Vote in the poll and share any road rules that you've seen bent! 😱

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Should drivers retake the theory test every 10 years?
  • 48% Yes
    48% Complete
  • 50.1% No
    50.1% Complete
  • 1.9% Other - I'll share below
    1.9% Complete
3453 votes