If the warranty has ended, it doesn't mean your rights have!
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
Guess what? It’s riddle time in the neighbourhood!
What can travel all around the world while remaining stuck in a corner?
Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.
Want to stop seeing riddles in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.
Kids Go Free in the holidays
Are you looking for a fun and educational activity for the school holidays? Bring your little ones to Tākina! They can explore the Free Science Discovery Zone, where they’ll have an interactive science journey.
Plus, don’t miss the chance for kids to go Free to the Doctor Who Worlds of Wonder exhibit with each adult ticket. It’s a fantastic opportunity for young minds to dive into the world of science fiction and real science. Make the most of these holidays with a visit to Tākina!
More information about the free science activity
Limited capacity. Get your free Kid ticket with each Adult pass here
Poll: Should employees be able to work from home?
At the post-Cabinet press conference, the National Party asserted they want public sector staff to return to the office. This has opened a conversation about other sectors in New Zealand who have adopted working from home (WFH).
Where possible, do you think employees should be able to work from home? Vote below and share your thoughts in the comments.
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70.1% Yes
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26.8% No
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3.1% Other - I'll share below
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