Northland Rentals
I was surprised to receive an email from Northland Rentals Ltd to tell me that they are going to charge me the insurance excess on damage to the van I rented on Saturday. They say that there was damage to the rear bumper.
It was raining heavily on Saturday at time of pick up (the service person could wait to close the door behind me quick enough) and the usual walk around the van.
When I stopped off at the BP to load ice into the back. I did notice a ding in the back of the door, taking a closer look at noticed a bit of rust. It appears that someone had reversed into something with enough force to push the bumper in and put the dent in the rear door. The damage to the bumper and ding line up perfectly. As you can see from the picture.
As there was rust I thought nothing of it.
Then the surprise came, I was accused of the damage, that ding didn't happen on my watch (if it did, how did it rust so quick) but Northland rentals insists that these dings and dents are two separate accidents, which just a lie. The proof is in the photo.
I can afford the excess, what I cant afford is being treat dishonestly. Shame on Northland Rentals for operating like cheats. We deserve better from local business. Everyone that knows me, knows that they are treated in the utmost professional manner I expect the same.
David W Harrison
Chartered Accountant
PS I wont be booking them again for any golf trips
Poll: When should the tree go up? 🎄
From what we've heard, some Christmas trees are already being assembled and decorated.
What are your thoughts on the best time to get your Christmas tree up?
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4.7% Second half of November
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43.5% 1st December
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17.6% A week before Christmas
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33.1% Whenever you wish
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1.1% Other - I'll share below
Today’s Riddle – Can You Outsmart Your Neighbours?
First you eat me, then you get eaten. What am I?
Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.
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Poll: Should all neighbours have to contribute to improvements?
An Auckland court has ruled a woman doesn’t have to contribute towards the cost of fixing a driveway she shares with 10 neighbours.
When thinking about fences, driveways or tree felling, for example, do you think all neighbours should have to pay if the improvements directly benefit them?
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82.7% Yes
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14.4% No
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2.8% Other - I'll share below
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