If the warranty has ended, it doesn't mean your rights have!
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
What word sums up 2024, neighbours?
If 2020 was the year of lockdowns, banana bread, and WFH (work from home)....
In one word, how would you define 2024?
We're excited to see what you come up with!
⚠️ DOGS DIE IN HOT CARS. If you love them, don't leave them. ⚠️
It's a message we share time and time again, and this year, we're calling on you to help us spread that message further.
Did you know that calls to SPCA about dogs left inside hot cars made up a whopping 11% of all welfare calls last summer? This is a completely preventable issue, and one which is causing hundreds of dogs (often loved pets) to suffer.
Here are some quick facts to share with the dog owners in your life:
👉 The temperature inside a car can heat to over 50°C in less than 15 minutes.
👉 Parking in the shade and cracking windows does little to help on a warm day. Dogs rely on panting to keep cool, which they can't do in a hot car.
👉 This puts dogs at a high risk of heatstroke - a serious condition for dogs, with a mortality rate between 39%-50%.
👉 It is an offence under the Animal Welfare Act to leave a dog in a hot vehicle if they are showing signs of heat stress. You can be fined, and prosecuted.
SPCA has created downloadable resources to help you spread the message even further. Posters, a flyer, and a social media tile can be downloaded from our website here: www.spca.nz...
We encourage you to use these - and ask your local businesses to display the posters if they can. Flyers can be kept in your car and handed out as needed.
This is a community problem, and one we cannot solve alone. Help us to prevent more tragedies this summer by sharing this post.
On behalf of the animals - thank you ❤️