Mercy Radiology Changing the face of healthcare
Have you ever thought that getting the medical help you need should be easier?
Anyone who has been bounced from specialist to specialist would agree and at Mercy Radiology, Auckland’s imaging experts are agreeing too, leading the charge to make healthcare work for patients as well as practitioners. CEO Dr Lloyd McCann explains: ‘‘We’re trying to shift our mindset from ‘what’s the matter with you’ to ‘what matters to you’.’’ ‘‘We’ve talked about being patient-centric for decades, but still expect people to take time off work for appointments, find someone to look after their kids, etc... often it’s at the provider’s convenience rather than the patient’s.’’
In one initiative to flip the switch and focus on the customer, Mercy Radiology have teamed up with ProCare and ACC to create a new model where trained GPs can now refer patients for an MRI scan Directly. This cuts out on average 16 ‘wait’ days for the patient in a standard pathway where an MRI scan is needed. GPs now also have the right information to refer patients to the appropriate specialist in a much shorter time saving everyone on the system time and money. Dr Lloyd says that results from the initiative between ACC, ProCare and Mercy Radiology have shown that around ‘‘30 years of wait so far has been removed from the system’’. Alongside this, Mercy have created a series of ‘one-stop-shop’ clinics where patients with neck lumps, suspected kidney stones, blood in the urine or facial fractures can see all the necessary specialists, have all investigations in one single appointment and walk out with a diagnosis in 45 minutes a huge improvement from 6-10 weeks on the traditional pathway!
Access to MRI scan now in Silverdale and Far north is also important to the team. Having recently installed a new MRI machine in its Silverdale clinic, Mercy Radiology can now offer full imaging services to residents between Albany and Whangarei an area which has long been without MRI. ‘‘We believe patients are now equipped to be consumers of health care so we’re working hard to meet their needs,’’ Dr Lloyd says. Operating across Auckland, Mercy Radiology’s Silverdale practice is at Silverdale Medical Centre, 7Polarity Rise, with MRI s
What workplace change would you like to see most?
This coming Monday is Labour Day in New Zealand. This public holiday marks when the eight-hour workday and 48-hour workweek became law in 1899. The idea started with Samuel Parnell, a carpenter in Wellington, who in 1840 refused to work more than eight hours a day. Since skilled workers were in short supply, his employer had to agree.
As more skilled workers arrived, employers tried to change working conditions, but Parnell and others kept pushing for better rights. In 1890, Parnell led a Labour Day parade of 1,500 people to promote the eight-hour day. He passed away shortly after, and nine years later, Labour Day became an official public holiday.
Do you feel that we have reached the ideal in working environments yet? What rights are you passionate about relating to employment? Share your thoughts!
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Six tips for improving security around your home
1) Improve outdoor lighting
Ensure that streets, driveways, and front yards are well-lit. Motion-sensor lights around homes deter trespassers by reducing hiding spots and illuminating their movements.
2) Trim your trees
Overgrown shrubs and trees provide cover for intruders. Keeping them well-trimmed around windows and doors improves visibility and reduces potential hiding spots.
3) Secure Entry Points
Ensure doors, windows, and gates are always closed when you are away from the house. Upgrade to more secure locks, deadbolts, or even smart locks for added protection.
4) Add a security camera
Place security cameras in the main entry points to your home. Doorbell cameras are also relatively cheap and a great way to keep track of who is visiting your home when you aren't there.
5) Start a Neighborhood Watch Program
You could reach out to members on Neighbourly to form a group of neighbors who can regularly keep an eye out for suspicious activity and report it. You could also check with Neighbourhood Support to see what is existing in your area.
6) Introduce yourself to your neighbours
The closer you are to your neighbors, the more likely they’ll notice when something unusual or suspicious is happening around your property
Feel free to share anything that you do around your area to deter crime.
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