If the warranty has ended, it doesn't mean your rights have!
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
Have you got a great recipe for feijoas?
Kia ora neighbours. If you've got a family recipe for feijoas, we'd love to see it and maybe publish it in our magazine. Send your recipe to mailbox@nzgardener.co.nz, and if we use it in the mag, you will receive a free copy of our March 2025 issue.
Favourite holiday finds
Hi there,
We're putting together an article on Kiwis' favourite holiday finds, and would love to hear about any great new places you discovered on your holidays and are happy to share.
It could be a beach you'd never been to before, a walking track you'd never tried, a town that pleasantly surprised you or a particularly good cafe, restaurant or bar. Please feel free to comment here or to message me directly. Please put 'NFP' in your comment or message if you do not want your name or suggestion published.
Thank you very much in advance.
Have you got an amazing shed? Show us!
Last year, Whangārei's Angela Lucas and Mike Mattin, pictured here with Cashew, saw their “tilted” shed named Resene Shed of the Year. They received a $1599 GARDENA SILENO City 250 robot lawnmower and $1000 worth of Resene paints/wood stains, as well as a one-year subscription to NZ Gardener. This year's prizes are up for grabs, so it's time to send in the photos and the stories behind your man caves, she sheds, clever upcycled spaces, potty potting sheds and colourful chicken coops.
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