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717 days ago

Signature Required Parcels just left in Letterboxes !

Davina from Frankton

Frankton/Lake Area
BEWARE! Aramex/NZ Post are just leaving 'Signature Required' parcels in letterboxes. I was expecting something expensive and after checking the tracking, it stated it had been delivered! I work from home every day and in full view of the front door - no one came to my house. I raced to the letterbox - nothing. Lodged complaint, driver admitted leaving in letterbox - SIGNATURE REQUIRED !!@ And now the fight begins to get my money back, and the sender having lost the item/value also.

Where is the responsibility when we pay for a service? I hope others are all lodging complaints too - I am taking this issue to FAIR GO now as I have had to also fork out for parcel after parcel being left in letterboxes and stolen - even though they are sent 'Signature Required' and no effort to even go to the house.
This industry needs to be held accountable. This is absolutely negligent and totally irresponsible when they ALL KNOW letterboxes are being raided/courier vans followed etc - this shows absolutely no regard for peoples items.

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