Back
C
1699 days ago

Countdown online. Poor

Craig from Dinsdale

Well, Placed an online order to be picked up on 01/04. Picked it up and it was short $102.00 of items that were out of stock (items I asked not to be substituted) That is o.k, however, now it is time to get My money back.
I go online & am advised via the computer generated question answerer that a refund will happen overnight after I receive My invoice. Invoice arrived 12.27am 02/04 so I expect $$$ in account this morning. But NO.

I ring the 0800 and after 1hr 55 minutes wait I get told it may take up to 10 days to be my account!

So, when I tell the genius on the phone "so what, I cannot buy any food for up to 10 days?" He replied "sorry for the inconvenience"

WELL, I will not starve, but what a poor attitude on behalf of Countdown!!!

I WILL now be bulk buying, going many different shops everyday so I can have what I want/need. Their crappy attitude has now forced Me into doing what is against the rules/suggestions.

I originally did not go overboard & buy up all and sundry. (wish I did now though)

If they ain't got the items, why are the allowing them to be purchased? I only went to the Bridge st as Dinsdale did not show the items as available for sale. (well done Dinsdale).

Oh, and on another note: day 5 now since applying for their "priority assistance" but no word.
I guess there assistance is about prioritized as there refunds!

More messages from your neighbours
3 days ago

Live Q&A: Garden maintenance with Crewcut

The Team from Neighbourly.co.nz

This Wednesday, we are having another Neighbourly Q&A session. This time with John Bracewell from Crewcut.

John Bracewell, former Black Caps coach turned Franchisee Development Manager and currently the face of Crewcut’s #Movember campaign, knows a thing or two about keeping the grass looking sharp—whether it’s on a cricket pitch or in your backyard!

As a seasoned Crewcut franchisee, John is excited to answer your lawn and gardening questions. After years of perfecting the greens on the field, he's ready to share tips on how to knock your garden out of the park. Let's just say he’s as passionate about lush lawns as he is about a good game of cricket!

John is happy to answer questions about lawn mowing, tree/hedge trimming, tidying your garden, ride on mowing, you name it! He'll be online on Wednesday, 27th of November to answer them all.

Share your question below now ⬇️

Image
5 days ago

Poll: Should all neighbours have to contribute to improvements?

The Team from Neighbourly.co.nz

An Auckland court has ruled a woman doesn’t have to contribute towards the cost of fixing a driveway she shares with 10 neighbours.

When thinking about fences, driveways or tree felling, for example, do you think all neighbours should have to pay if the improvements directly benefit them?

Image
Should all neighbours have to contribute to improvements?
  • 82.7% Yes
    82.7% Complete
  • 14.7% No
    14.7% Complete
  • 2.6% Other - I'll share below
    2.6% Complete
2006 votes
14 days ago

What's your favourite recipe for courgettes?

Mei Leng Wong Reporter from NZ Gardener & Get Growing

Kia ora neighbours. If you've got a family recipe for courgettes, we'd love to see it and maybe publish it in our magazine. Send your recipe to mailbox@nzgardener.co.nz, and if we use it in the mag, you will receive a free copy of our January 2025 issue.

Image