If the warranty has ended, it doesn't mean your rights have!
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
Poll: How do you feel about dogs being allowed indoors in cafes?
For most of us, seeing a friendly doggo while out and about instantly brings a smile to our faces. But how do you feel about cafes welcoming pups inside?
Cast a vote and share your thoughts below.
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27.6% I love it!
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31.3% Only in designated areas
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41.1% No, it should be outdoors only.
Happy Tuesday, neighbours, can you figure out today's riddle rush 🏃♂️
A bus driver goes the wrong way down a one-way street. He passes the cops, but they don’t stop him. Why?
Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.
Want to stop seeing riddles in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.
Stay ahead of COVID and Flu
We're seeking adults aged 65+ to participate in a clinical trial researching a combined COVID-19 and flu vaccine. By joining, you'll be helping us research a single vaccine form of flu and COVID protection for yourself and others globally.
Why participate? Receive a single shot for potentially dual protection. Make a real difference in global health. Your participation brings us closer to more effective flu defence strategy.
You’ll be reimbursed up to $945 before tax for participating in this study.
Apply online today or phone us on 0800 862 278. Our clinical trials involve an investigative drug and study assessments.
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