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495 days ago

DHL Scam

Brian Neighbourly Lead from Casebrook

Another scam doing the rounds that DHL are aware of:- I received a txt saying that DHL have a parcel but I need to pay duties and taxes of $8.55 before they will deliver the item. The 'tracking' number is 77294321662.
The phone number that sent the txt to me is: +64 22 027 1665.
I have just received a parcel from the USA via DHL, so I was suspicious because they wouldn't ask for tax money AFTER the parcel was delivered!!
DHL confirmed to me that this is a known scam and one of the give-aways is the tracking number as it starts with a 7 and has 11 numbers whereas DHL tracking numbers don't exceed 10 numbers.
DHL do pay the taxes/duties, if any, at border entry to speed up the transporting of your item and then they may bill you for those taxes before the item is delivered, so if you are expecting a parcel via DHL and receive a text, ring their 0800 number to confirm because DHL will usually email, not text you saying taxes/duties need to be paid.

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