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2693 days ago

Job not up to scratch?

Consumer Protection

If you have problems with services or products, you may be protected by the CGA. You should expect services to be carried out with appropriate competency and skills, and completed to a reasonable standard.

For example, Jan had two painters provide quotes for some painting and wallpaper work. She chose her painter and the work was completed. Two weeks later she noticed bumps and lumps in the wallpaper, that she hadn’t noticed at the time the bill was paid.

With a faulty product, you can return it and ask for a repair, replacement or refund. But that’s not so easy with a service! But Jan’s story ended well, the painter came back and rectified the problem at no cost to Jan.

Check out YOUR rights at consumerprotection.govt.nz
Check your rights

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More messages from your neighbours
11 days ago

Poll: Would you rather: Christmas in summer forever or winter forever?

The Team from Neighbourly.co.nz

Just a bit of a fun poll to get you thinking.

If you had to live out your Christmas days, would you prefer it was a summer Christmas or a winter Christmas?

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Would you rather: Christmas in summer forever or winter forever?
  • 62.8% Summer
    62.8% Complete
  • 35.8% Winter
    35.8% Complete
  • 1.4% Other - I'll share below
    1.4% Complete
1968 votes
16 hours ago

What word sums up 2024, neighbours?

The Team from Neighbourly.co.nz

If 2020 was the year of lockdowns, banana bread, and WFH (work from home)....

In one word, how would you define 2024?

We're excited to see what you come up with!

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4 days ago

Best way to use leftovers?

The Team from Neighbourly.co.nz

I'm sure you've got some excess ham at home or cold roast potatoes.

What are some of your favourite ways to use leftover food from Christmas day? Share below.

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