Would you speak up?
Telecommunications are an integral part of our lives, so when things go wrong it can be frustrating. Do you prefer to keep tight lipped, or are you willing to speak up?
The Telecommunications Dispute Resolution service, or TDR for short, is here to help. It’s ok to complain and we encourage you to speak up and raise issues early.
For phone and internet disputes, talk to your provider first and give them a chance to sort it. If it remains unresolved or if you need some extra help, you can talk to TDR – your free and independent complaint service.
To get in touch or find out more, visit www.tdr.org.nz or freephone 0508 98 98 98.
Poll: Would you use a pet cemetery?
Dave Stephens has created a pet cemetery on his land.
The 10-acre site in Albany, Auckland, features graves nestled among beautifully manicured gardens and unique art pieces, offering a serene space where visitors can pay their respects in their own way.
Is a local pet cemetery something you think you would use? Share your thoughts below.
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31.3% Yes
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67.1% No
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1.5% Other - I'll share below
Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard
What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.
This week we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.
A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.
Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.
Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you. Ask away!
Andrew will be here live on Wednesday at 9.30am, but go ahead, and add your question below now ⇩
Got a minute?💡Try this riddle and let’s see how clever you really are! 🧐
I am silent, yet I speak;
I can open minds but cannot open myself;
I contain worlds but have no life—
What am I?
Do you think you know the answer? Don't spoil it for your neighbours! Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm.
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