Be aware of text messages that are Scams
So how does the scam work?
The message will look like it comes from a legitimate New Zealand agency like Waka Kotahi (NZ Transport Agency), NZ Post, Inland Revenue, NZ Police or a Bank. It will often be sent by a number with either a 64 or 61 prefix at the beginning - country codes from New Zealand and Australia.
It will encourage you to click on a link and pay a bill or toll, sometimes to collect a cash prize.
Advice for dealing with scams
• Not all messages will look the same, as scammers change their wording over time.
• Do not engage with or click any links before you know a message is genuine.
• To check if a message is genuine, check directly with the people it came from. Go to the organisation’s website or check your online account directly.
• Scam messages commonly contain bad or irregular spelling and grammar. Use this as your first sign that this could be a scam.
• Never provide any card or personal details if you do click a bad link.
• If you have paid money already, speak to your bank as soon as possible and let them know what’s happened.
Poll: Would you use a pet cemetery?
Dave Stephens has created a pet cemetery on his land.
The 10-acre site in Albany, Auckland, features graves nestled among beautifully manicured gardens and unique art pieces, offering a serene space where visitors can pay their respects in their own way.
Is a local pet cemetery something you think you would use? Share your thoughts below.
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31.3% Yes
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67.1% No
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1.5% Other - I'll share below
Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard
What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.
This week we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.
A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.
Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.
Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you. Ask away!
Andrew will be here live on Wednesday at 9.30am, but go ahead, and add your question below now ⇩
New Eggshells to view
Come Down, Say Hello, and take a look at the latest eggshells!
Bishopdale Saturday Market 10am-1pm.
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