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98 days ago

Be aware of the sales process of this Auckland IT online biz

Kenny from Belfast

I purchased online a used Samsung Rugged Tab from SmartGear NZ (Auckland). On receiving it I discovered it is not the 'Rugged' version (the Rugged version has a special shockproof outer case).
In brief, (detail can be read at drive.google.com... ),
Smart Gear tried to squirm out of their obligations by claiming the image on their website showed a non-Rugged TAB and thus that was delivered.

Unfortunately for SmartGear, every other aspect of their online description specified a Rugged TAB including their link to Samsung website. After some days of jostling I advised them I would be taking the case to The Commerce Commission, Consumer and FairGo. They then conceded to having it returned and refunded.

A week after they received it they still had not refunded and missed a deadline I gave them. I then told SmartGear that I would be advising the previous mentioned organisations of SmartGear's reluctance to refund. A few hours later I was told it had been paid.

So watch this space and in the meantime put SmartGear NZ on your watch lists. btw I subsequently found another online supplier in Elive NZ (elive.co.nz) - very helpful, efficient and I quickly had a Samsung Rugged TAB delivered. I have also found PB Tech to be a good IT supplier both in shop and online. (btw I have an IT background).

More messages from your neighbours
21 hours ago

Poll: How should Guy Fawkes be celebrated?

The Team from Neighbourly.co.nz

While it is a fun occasion, fireworks on Guy Fawkes Night has caused much conflict over the years, upsetting our pets and disrupting the sleep of neighbours.

How should we celebrate Guy Fawkes Night? Vote in our poll and share your thoughts below.

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How should Guy Fawkes be celebrated?
  • 27.8% With a city-wide public fireworks display
    27.8% Complete
  • 21% Small fireworks displays in each community
    21% Complete
  • 7.9% Keep it as is
    7.9% Complete
  • 31.5% We shouldn't celebrate it!
    31.5% Complete
  • 11.3% Anything but fireworks
    11.3% Complete
  • 0.4% Other - I'll share below
    0.4% Complete
1146 votes
19 days ago

What's your favourite recipe for gooseberry?

Mei Leng Wong Reporter from NZ Gardener & Get Growing

Love gooseberries? Share your favourite way to enjoy them. We're looking for our readers' favourite family recipes for this delicious crop. Send yours to mailbox@nzgardener.co.nz, and if we use it in the magazine, you will receive a free copy of our December 2024 issue.

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10 hours ago

Integrity. Passion. Professionalism.

Bayleys Adam Heazlewood

No.1 Bayleys Canterbury Residential 2017 – 2024

Bayleys National Auction Award Winner – Three Years Running

We are specialists in residential and developments, including existing homes, townhouses and apartments, new builds, lifestyle sections and residential developments. From character homes in Christchurch’s oldest suburbs to brand-new builds in one of the many subdivisions surrounding the city, we cover all the bases with equal dedication.
Find out more

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