If the warranty has ended, it doesn't mean your rights have!
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
Stay sun-safe and well-read this spring
Longer days and warmer weather are fast approaching!
Make the most of your Sundays with a subscription to the Sunday Star-Times. From just $51, enjoy gripping investigations, in-depth analysis, and exclusive subscriber rewards. Plus, for September only, receive a free Antipodes Supernatural SPF50+ Ceramide Silk Facial Sunscreen worth over $60.
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Head for bed
Short on space? Why not make a slatted headboard finished in Resene Colorwood Whitewash and incorporate shelves that can be moved into position as a side table between the slats.
Find out how to create your own with these easy step by step instructions.
Ryman's award winning lifestyle
Our residents and their families have spoken loud and clear: Ryman is their top choice in retirement living.
We’re proud to be recognised by Canstar Blue for having the Most Satisfied Customers, which complements our tenth win of Reader’s Digest’s Most Trusted Brand.
As we celebrate 40 years since opening our first village, these recognitions reinforce Ryman’s commitment to exceptional care and excellence in retirement living.
Click find out more for more information.
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