Beware of Spam by telephone call

I thought I am very aware of Spam but this one today seemed real enough to start with. The person on the phone (landline) asked for my name; correct. He gave me his name "Alan" and said he was from Spark "following up on a complaint about internet. Correct again; we have an outstanding case with Spark. According to him he was calling to help me fix it as the fault has been identified to be with the modem. Did I have 3 minutes as that was all it takes - yes. He gave instructions on what to do, but after a while became suspicious and told him I'd ring Spark to verify. He gave me full name and his ID number and also became angry with me. I hung up, called Spark and sure enough it's a big scam! Where did this crook get the info from? or was it just coincidence? Spark say the latter.
Be aware of: English name but foreign accents; background noise; ask for the case number if they say they're calling to fix something; feel free to verify the caller's legitimacy with Spark; and report the number the person was calling from. (I had the number on call minder but it was a false one)

More messages from your neighbours

5 days ago

Poll: Do you think NZ should ban social media for youth?

The Team from Neighbourly.co.nz

The Australian Prime Minister has expressed plans to ban social media use for children.

This would make it illegal for under 16-year-olds to have accounts on platforms including TikTok, Instagram, Facebook and X.
Social media platforms would be tasked with ensuring children have no access (under-age children and their parents wouldn’t be penalised for breaching the age limit)
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Do you think NZ should follow suit? Vote in our poll and share your thoughts below.