Back
496 days ago

Southern Cross misbehaving

Willowgrove Consulting Limited

This week we discovered Southern Cross had been acting less honorably than we would expect from our largest medical insurer.

Removing a benefit that enables policyholders to access new private hospital treatments when they become available. This isn't experimental treatment; this is MedSafe Approved and Pharmac Funded. Making it more difficult for about 1 in 5 people that have cover with them.

It might be okay for them to make the changes; their policy wordings say they can. More, the problem is how they did it without effective notice and left policyholders and the financial services industry to figure it out.

On the basis that neither clients calling nor product research houses have picked it up in nearly three years, this is more about how it was done than it is about people picking it up and understanding it.

More messages from your neighbours
3 days ago

Share your summer photos! 📷

The Team from Neighbourly.co.nz

Taken some beautiful snaps lately? Whether it's rainbows, sunsets or a beautiful summer's day, we'd love you to share the joy with us.

Share a photo in the comments below

Image
16 hours ago

New Year, New Questions You Won’t Solve!

Riddler from The Neighbourly Riddler

I get smaller every time I take a bath.

What am I?

Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.

Want to stop seeing riddles in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.

Image
4 hours ago

RESIN WORKSHOP - FULL INTRO

Philip from Browns Bay

Saturday 18th January - Browns Bay

A great way to start the New Year! or a Gift to someone.
Art materials supplied. Five (options) to choose from.
Designed for those who are beginners and who wish to learn all the requirements on resin needed in order to be able to continue at home with an incredible product. Includes glitters, metallic powders, pastes and tints. This is the session if you wish to understand resin for future use.
Discount for previous participants to our Resiworx workshops - contact Philip

More details and book: www.resinandmore.co.nz...
Images are examples from recent participants