BANKING GONE BAD
In St Heliers I went to the Westpac Bank this morning, then to the BNZ. Neither banks produce receipts for you any more. The Westpac bank offers you a language option, (including Maori) a bill pay option but NO option for taking out cash.
It offers you a "start without card." It offers you a "bill payment" option, but it did not give me to access my money.
The BNZ last month shortchanged me by $100.00 of a $600 withdrawal. They took over 3 weeks to rectify it.
I assisted an elderly an elderly woman 3 days ago with depositing money and there was NO facility to get a receipt at the BNZ. The option is written there, but there is no connection when you press for that. It is a complete impossibility to get a receipt, which is just plain wrong in my view. For a deposit, you get no proof!
Last Christmas I was charged $10 in December for my BNZ annual card fee (read Annual) then in January I was charged it again. When I rang, the girl said blithely "OH yes ... computing error", and when I asked if they had been a flurry of people who had noticed she was confident "no-one to my knowledge has noticed". Which when you consider if they only have 500,000 customers at $10.00 charged brings them in $5 million dollars. For a computer clitch of $10.00!!
You can't see anyone at a bank anymore.
You can't get a receipt.
You can't get your money out
They overcharge you on fees.
They shortchange on withdrawals.
Anyone else smelling something rotten in the banking world? IN New Zealand?
Read Adele Fergusan for what went wrong in Australia for an enlightening expose of the corruption in banking in Australia.
And remember most of our banks are Australian owned. Just an an added germ of joy to add to this whole saga of subterfuge by the Westpac and BNZ in St Heliers.
What is happening to our services?
Hi Neighbours
I'm concerned as to the level of services in our city, while our rates keep going up!
A short while ago we had 3 bins damaged in 1 rubbish-day pick-up. It took close to 6 weeks to resolve and I had to repeatedly follow-up progress as the case was closed 2x without any action - one of those instances stated they "couldn't find the bins" but they had never moved from the kerb side they are collected from since they got damaged.
Similarly I reported a small water leak on 1-Aug to Watercare just outside our property, on council land. I heard nothing back and the stream of water running grew and grew. I followed it up last week, only to be told it had been thoroughly investigated and it was not a Watercare issue. If I wanted to resolve it, I could pay a plumber. Yesterday I saw the water reader and said to him the running water is a problem - he agreed. I re-reported it and today it is being fixed - by Watercare - as it is gushing. They repairers assured me it is for sure a Watercare issue.
What can we do about this? We don't pay faulty money - but we get faulty service. It's not good enough.
Poll: Should all neighbours have to contribute to improvements?
An Auckland court has ruled a woman doesn’t have to contribute towards the cost of fixing a driveway she shares with 10 neighbours.
When thinking about fences, driveways or tree felling, for example, do you think all neighbours should have to pay if the improvements directly benefit them?
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82.1% Yes
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15.2% No
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2.7% Other - I'll share below
What's your favourite recipe for courgettes?
Kia ora neighbours. If you've got a family recipe for courgettes, we'd love to see it and maybe publish it in our magazine. Send your recipe to mailbox@nzgardener.co.nz, and if we use it in the mag, you will receive a free copy of our January 2025 issue.
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