Job not up to scratch?
If you have problems with services or products, you may be protected by the CGA. You should expect services to be carried out with appropriate competency and skills, and completed to a reasonable standard.
For example, Jan had two painters provide quotes for some painting and wallpaper work. She chose her painter and the work was completed. Two weeks later she noticed bumps and lumps in the wallpaper, that she hadn’t noticed at the time the bill was paid.
With a faulty product, you can return it and ask for a repair, replacement or refund. But that’s not so easy with a service! But Jan’s story ended well, the painter came back and rectified the problem at no cost to Jan.
Check out YOUR rights at consumerprotection.govt.nz
Head for bed
Short on space? Why not make a slatted headboard finished in Resene Colorwood Whitewash and incorporate shelves that can be moved into position as a side table between the slats.
Find out how to create your own with these easy step by step instructions.
Ryman's award winning lifestyle
Our residents and their families have spoken loud and clear: Ryman is their top choice in retirement living.
We’re proud to be recognised by Canstar Blue for having the Most Satisfied Customers, which complements our tenth win of Reader’s Digest’s Most Trusted Brand.
As we celebrate 40 years since opening our first village, these recognitions reinforce Ryman’s commitment to exceptional care and excellence in retirement living.
Click find out more for more information.
Prime Minister delivering apology
On Tuesday 12 November, the Prime Minister will deliver a public apology to survivors of abuse in care in Parliament.
You can register your interest to attend the event in Parliament, or if you want to watch it with friends, whānau or a support person you can attend an event at the Due Drops Event Centre in Auckland, Shed 6 in Wellington or the Christchurch Town Hall.
Contact the Crown Response Unit today:
Phone: 0800 717 017 (8:30am - 4:30pm Monday - Friday)
Email: contact@abuseinquiryresponse.govt.nz
Registration closes 4.30pm Monday 30 September.
Accommodation, travel and food costs will be covered. Travel assistance will be provided in forms of air travel, petrol vouchers, gift cards, and train, and bus tickets.
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