Southern Cross misbehaving
This week we discovered Southern Cross had been acting less honorably than we would expect from our largest medical insurer.
Removing a benefit that enables policyholders to access new private hospital treatments when they become available. This isn't experimental treatment; this is MedSafe Approved and Pharmac Funded. Making it more difficult for about 1 in 5 people that have cover with them.
It might be okay for them to make the changes; their policy wordings say they can. More, the problem is how they did it without effective notice and left policyholders and the financial services industry to figure it out.
On the basis that neither clients calling nor product research houses have picked it up in nearly three years, this is more about how it was done than it is about people picking it up and understanding it.
Stay sun-safe and well-read this spring
Longer days and warmer weather are fast approaching!
Make the most of your Sundays with a subscription to the Sunday Star-Times. From just $51, enjoy gripping investigations, in-depth analysis, and exclusive subscriber rewards. Plus, for September only, receive a free Antipodes Supernatural SPF50+ Ceramide Silk Facial Sunscreen worth over $60.
Don't miss out on this unbeatable offer—subscribe today! *Print T&Cs apply.
Neighbourly's Online Spring Garage Sale
On Saturday, 28th of September we'll be holding an online garage sale and you are invited - both to score some bargains and to sell your wares!
The sun is starting to shine and perhaps you're ready to part with your winter goods, get involved by listing your goods ahead of Saturday's event. And come back on Saturday to find new treasures.
List your items now. Head to Market.
Here's Thursday's thinker!
I am lighter than air, but a hundred people cannot lift me. What am I?
Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.
Want to stop seeing riddles in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.
Loading…
