Financial assistance available for ratepayers
In the current period of uncertainty, we appreciate that many Aucklanders are facing financial hardship. The following information outlines some of the financial assistance measures that are available to help ratepayers.
Deferment of rates payment without penalties
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Under normal circumstances if your recent rates invoice was not paid in full by 28 May 2020 a penalty payment would be applied to any outstanding balance. However, if you are experiencing financial difficulties, contact the council to arrange payment by smaller installments, or defer payment of the full amount, until 31 August 2020 without attracting penalties. All registered ratepayers who require financial assistance and support at this time may apply. Here are some examples of how you can demonstrate that you are experiencing financial hardship:
Business ratepayers
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In receipt of government wage subsidy
In receipt of government-guaranteed business loan
Tax payments deferred by IRD
Residential ratepayers
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Is a participant of the mortgage repayment holiday scheme
Has lost their job or had a substantial reduction in income
To apply please go online here or call us on 09 301 0101.
You will need your name, full address of the property for which you are applying and your rates assessment number.
You will not need to upload evidence of your financial hardship in order to apply, but we may request this from you at a later date.
If you pay your rates by direct debit, you can apply to suspend your payments until 31 August 2020.
Please note this deferment scheme:
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is in addition to existing payment plans already offered to ratepayers.
does not include any outstanding payments and penalties incurred prior to 25 March 2020. In addition, the following support is available for residential ratepayers:
Rates postponement policy
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The council has a rates remission and postponement policy allowing residential ratepayers who meet certain criteria to postpone payment of their rates until a specified event such as the sale of their property. Detail on eligibility and conditions available in this document.
Rates rebate scheme
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Rates relief of up to $640 is available for those on incomes below a specified level through the government’s rates rebates scheme. Go here for details of eligibility and conditions.
Accommodation Supplement
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The Accommodation Supplement is the Government’s primary assistance for accommodation costs, including for homeowners seeking help with their rates payments. People do not need to receive a main benefit to be eligible for the accommodation supplement. For information on eligibility and to apply for the accommodation supplement you can contact Work and Income either its website at or call 0800 559 009.
More information
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If you are facing difficulties paying your rates, call us on 09 301 0101 and staff will be happy to provide further information on these options.
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It’s Riddle Time! Beat the Neighbourhood with Your Smarts!
Which of the following words don't belong in the group and why?
CORSET, COSTER, SECTOR, ESCORT, COURTS
Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.
Want to stop seeing riddles in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.
Don’t Wash Your Hair In The Shower
It’s so good to finally get a “Health Warning” that is useful.
It involves the shampoo when it runs down your body when you shower with it… a warning to us all!”
I don’t know why I didn’t figure this out sooner!
I use shampoo in the shower when I wash my hair.
The shampoo runs down my whole body and printed very clearly on the shampoo label is this warning: “For Extra Body & Volume”
No wonder I have been gaining weight!
Well I got rid of that shampoo.
I am going to start showering with Dawn dishwashing Soap instead.
The label reads: “Dissolves Fat” that is otherwise difficult to remove.
Problem Solved✅
Poll: Do you think banning gang patches is reasonable?
With the government cracking down on gangs, it is now illegal for gang members to display their insignia in public places whether through clothing or their property.
This means arrests can be made if these patches are worn in places like restaurants, shops, on public transport or ferries, and on airplanes. Arrests were made recently at a funeral.
Do you think this ban is reasonable?
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75.7% Yes
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22.9% No
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1.4% Other - I'll share below
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