NZ POST--Kiwis really have been shopping up a storm, and we received the highest number of domestic parcels last week than in any other week in NZ Post’s history. To put this into perspective, we’re receiving on average over 200 parcels every minute.
As we moved through Alert Level 3 and more retailers started operating again, we’ve seen a huge increase in the number of parcels that we need to deliver around the country. Combined with physical distancing, this means things are a little slower right now and it is taking longer to get your parcels to you. Most of our parcels are being delivered within two to three working days but in some cases, we are seeing delays of up to five working days (and a little longer with some international parcels). While we’ll continue to pull out all the stops to get your parcels to you as quickly as possible, we expect this volume to continue over the coming weeks, so there will be ongoing delays. We know that the parcels you’re waiting for are important to you. Our expanded contact centre teams are working overtime and doing everything they can to answer your queries as quickly as possible. Please help us out by checking our FAQs first if you have any questions and only call us if your parcel has been delayed longer than five working days. Rest assured that while there may be a delay, we will get your parcel to you as soon as we possibly can.
Here are just some of the things we’re doing to make sure Kiwis get their parcels:
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***11 sites across the country processing 24/7
***All possible warehouses across the country sorting and processing
***Approximately 200 extra vehicles
***Parcels delivered 7 days a week
***An additional 3,000 containers to transport parcels around the country
***Teams delivering hundreds of thousands of parcels some days
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Poll: Is it rude to take a full trolley to self-checkout?
Luckily self-checkout is being pretty common in supermarkets these days and we generally use it to quickly buy a few things without the long lines. But perhaps it's appropriate to head there with your full trolley to skip the lines?
What are your thoughts? Is that rude?
Share in the comments below if this has ever happened to you.
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51.2% Yes!
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45% Nah, it's okay
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3.8% Other - I'll share below!
Q&A: Ask a question about...Online Safety
Continuing with Neighbourly's online Q&A with experts in their field, this week we are tackling online safety with Jandy Fiske from Netsafe.
Jandy Fiske has been with Netsafe for nearly 8 years. Starting on their helpline, she's now Netsafe's Community Engagement Advisor. Jandy says: 'I'm passionate about online safety because I strongly oppose bullying and want to support those affected by it.'
Jandy is passionate about protecting vulnerable communities and is promoting online safety to ensure no one falls prey to online scams. She can answer your questions about any type of online scams, and also about online harm such as online bullying.
↓ Ask your question below now and she'll be online on Wednesday, 11th September to reply to you ↓
Happy Monday, neighbours, can you solve this riddle🤔
What has a neck but no head, two arms but no hands?
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