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Cost of living: How to get $110 off your electricity bill through Power Credits Scheme
Some Kiwis can expect their power bill to rise this month for the third year in a row as the low-user charge is phased out – but there's a payment available for people who are struggling.
It's the third year in a row that low-power users are facing increasing fixed costs as the low-power users scheme is phased out.
To help the industry set up the $5 million Power Credits Scheme which means eligible households can access credit during the transition.
The phase out which began in 2022 will see fixed costs for low users rise every april for five years.
The scheme means households who are supplied by Contact, Meridian, Mercury, Genesis, Nova, Wise, Globug, Powershop, Frank or Toast Electric can access a $110 payment if they’re in hardship. So far $1.4 million has been paid out.
The scheme is run by the Electricity Retailers’ Association of New Zealand. Chief executive Bridget Abernethy told Consumer NZ households showing signs of energy hardship can get the payment. But Abernethy said each power company will have its own criteria for what energy hardship looks like.
The Ministry of Business, Innovation and Employment (MBIE) said removing the "low Fixed Charge Tariff regulations is essential for creating a fairer playing field for all New Zealand households".
However, the MBIE website acknowledged the phase-out could be challenging for some households.
"While all households are expected to benefit in the long term from the regulations being removed, some households may face higher power bills," the website said.
The credit can help households adjust, it added.
The decision to remove the low user charge was made by the then Labour Government in 2021 who called it "poorly targeted".
Then Energy Minister Megan Woods said it would mean three in five households could benefit from lower power bills.
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Q&A: Ask a question about...Online Safety
Continuing with Neighbourly's online Q&A with experts in their field, this week we are tackling online safety with Jandy Fiske from Netsafe.
Jandy Fiske has been with Netsafe for nearly 8 years. Starting on their helpline, she's now Netsafe's Community Engagement Advisor. Jandy says: 'I'm passionate about online safety because I strongly oppose bullying and want to support those affected by it.'
Jandy is passionate about protecting vulnerable communities and is promoting online safety to ensure no one falls prey to online scams. She can answer your questions about any type of online scams, and also about online harm such as online bullying.
↓ Ask your question below now and she'll be online on Wednesday, 11th September to reply to you ↓
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Police are investigating after a bus driver was allegedly punched in the face and "had some teeth knocked" out in Avondale.
Police said it was alerted to the incident at about 10.17am yesterday.
"The driver received facial injuries and was transported to hospital," a spokesperson said.
"Police are making inquiries into the assault to identify those involved."
Tramways Union president Gary Froggatt said the driver was allegedly punched in the face by a passenger.
Froggatt wanted more to be done about "issues like this".
"I realise you can't have a policeman on every bus, but the drivers and the unions seem to be left out of the conversation.
"He's in hospital getting stitches put in his knee. He had his teeth knocked out," he said.
Froggatt said he got "about three or four calls like this" from drivers a month.
"I feel for the family, the drivers should be able to go to work and go home safe."
Auckland Transport said it was aware of the incident and assisting police with their investigation.
Group manager of public transport operations Rachel Cara said the bus operator was ensuring the driver has the support they need.
"We operate over 13,000 bus services every weekday and fortunately the majority of our passengers are amazing, but these isolated incidents are concerning.
"Our bus drivers work tirelessly to keep Aucklanders moving and deserve to feel safe in their place of work.
"We continue to work closely with police, other agencies and communities to improve safety on public transport."
Police urged witnesses to call 105.
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Poll: Have you ever had a scary flight?
A plane flying from Christchurch to Wellington on Sunday had smoke billowing out of the engine and upon landing, passengers had to open the emergency exit and jump out. Have you had any scary flying experiences?
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56.4% Yes!
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43.6% No, it's always been smooth flying