Back
1212 days ago

Watercare ups charges yet delivers appalling service

Barbara from Northcote

Has anyone had similar experiences with Watercare of late?
On 3 May this year, Watercare reported a leak at our property. I employed plumbers to find and repair the leak. The cost was nearly $1000. As it turned out, the leak was Watercare's problem. After 11 weeks and umpteen emails to them, they have failed to reimburse me for my costs.
Phil Goff, in a recent public statement, spoke of Watercare's ''accountability'' and ''responsiveness.'' Watercare's Chief Customer Officer, Amanda Singleton, describes herself as ''a passionate customer advocate'' and being responsible for ''all customer touch points'' (whatever they are) ''in the business.'' After this month's increases to water charges - with yet more to come - it feels as if they're taking us for fools.

More messages from your neighbours
4 days ago

Cosmetic Bags Cut and Ready to Sew

Sylvia Heywood from Soroptimist International North Shore

Small cosmetic bags cut out and ready to sew. Let me know if you are willing to help for a good cause?

Image
2 days ago

What's your favourite recipe for courgettes?

Mei Leng Wong Reporter from NZ Gardener & Get Growing

Kia ora neighbours. If you've got a family recipe for courgettes, we'd love to see it and maybe publish it in our magazine. Send your recipe to mailbox@nzgardener.co.nz, and if we use it in the mag, you will receive a free copy of our January 2025 issue.

Image
8 hours ago

Retire in comfort and security

Greenview Park Village

Premium care just meters away form our village. Join our caring community, where passion thrives. Trust Terrace Kennedy House for exceptional care and meaningful connections. Find out more

Image