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1591 days ago

Financial assistance available for ratepayers

Brian from New Lynn

In the current period of uncertainty, we appreciate that many Aucklanders are facing financial hardship. The following information outlines some of the financial assistance measures that are available to help ratepayers.
Deferment of rates payment without penalties
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Under normal circumstances if your recent rates invoice was not paid in full by 28 May 2020 a penalty payment would be applied to any outstanding balance. However, if you are experiencing financial difficulties, contact the council to arrange payment by smaller installments, or defer payment of the full amount, until 31 August 2020 without attracting penalties. All registered ratepayers who require financial assistance and support at this time may apply. Here are some examples of how you can demonstrate that you are experiencing financial hardship:
Business ratepayers
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In receipt of government wage subsidy
In receipt of government-guaranteed business loan
Tax payments deferred by IRD
Residential ratepayers
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Is a participant of the mortgage repayment holiday scheme
Has lost their job or had a substantial reduction in income
To apply please go online here or call us on 09 301 0101.
You will need your name, full address of the property for which you are applying and your rates assessment number.
You will not need to upload evidence of your financial hardship in order to apply, but we may request this from you at a later date.
If you pay your rates by direct debit, you can apply to suspend your payments until 31 August 2020.
Please note this deferment scheme:
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is in addition to existing payment plans already offered to ratepayers.
does not include any outstanding payments and penalties incurred prior to 25 March 2020. In addition, the following support is available for residential ratepayers:
Rates postponement policy
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The council has a rates remission and postponement policy allowing residential ratepayers who meet certain criteria to postpone payment of their rates until a specified event such as the sale of their property. Detail on eligibility and conditions available in this document.
Rates rebate scheme
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Rates relief of up to $640 is available for those on incomes below a specified level through the government’s rates rebates scheme. Go here for details of eligibility and conditions.
Accommodation Supplement
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The Accommodation Supplement is the Government’s primary assistance for accommodation costs, including for homeowners seeking help with their rates payments. People do not need to receive a main benefit to be eligible for the accommodation supplement. For information on eligibility and to apply for the accommodation supplement you can contact Work and Income either its website at or call 0800 559 009.
More information
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If you are facing difficulties paying your rates, call us on 09 301 0101 and staff will be happy to provide further information on these options.
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More messages from your neighbours
3 days ago

Poll: Should drivers retake the theory test every 10 years?

The Team from Neighbourly.co.nz

Drivers get where they need to go, but sometimes it seems that we are all abiding by different road rules (for example, the varying ways drivers indicate around a roundabout).
Do you think drivers should be required to take a quick driving theory test every 10 years?

Vote in the poll and share any road rules that you've seen bent! 😱

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Should drivers retake the theory test every 10 years?
  • 49.5% Yes
    49.5% Complete
  • 48.6% No
    48.6% Complete
  • 1.9% Other - I'll share below
    1.9% Complete
2627 votes
15 hours ago

Here's Thursday's thinker!

Riddler from The Neighbourly Riddler

I am lighter than air, but a hundred people cannot lift me. What am I?

Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.

Want to stop seeing riddles in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.

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9 hours ago

Why make picking up reserved library books harder? What do you think? Challenge: Write the last stanza for the first poem attached below.

Alan from Titirangi

Once books are reserved in Auckland Libraries books, when they are available no longer go alphabetically by customer but instead go into a Holds pickup shelf number based presumably somehow on when each book needs to be picked up by.

I had two books reserved that arrived on two different days in the Blockhouse Bay Library and hence each book has a different shelf number. Hard to find unless you knew the shelf number in the notification email. Even if you knew the shelf number I found myself three books by the same author on the two shelf numbers.

More recently yesterday a book I reserved was on a different shelf number than was specified in my notification email (see image below).

Sadly it is clear from library staff that a numerical system for reserves is here to stay.

I suggest that so that all books for each person has the same shelf number, the shelf number becomes the last digit of a person's library card (0-9).

Within each shelf number a book is found under the day the reserve arrives in the library (01 to 31, hopefully the same date the email is sent).

Since a customer appears to have 10 days to pick up a book, ten days of the month would appear to be required at any time (for each digit 0-9).

Once there are 10 days used the next day's reserves could go back at the beginning of the shelf number after any remaining books not collected (hopefully none) are removed (along with the old day number and the new day number (01 to 31) inserted) after the last day available and future days' books remaining moved forward to make room.

Each day number (01-31) would appear once for each shelf number (0-9) before the first book on that day- perhaps cover an old withdrawn book with paper with each day number on the spine?

When a reserved book arrives in the library the last digit of the library card could be placed on a piece of paper in the book to be removed when it is put on the shelf, to be recycled the next day.

What do you think?

See the image below and page 3 below for a letter appearing in the Western Leader on 9 September:
www.neighbourly.co.nz...

PoemReservingBooks.pdf Download View