A COVID-19 update from Countdown
Received via email:
Kia ora,
The safety and wellbeing of our customers, team members, suppliers and New Zealanders is always our utmost priority. We want to let you know what we are doing in response to Coronavirus (COVID-19).
Good quality, safe food is essential to all of our health, and having access to food and groceries is also really important for our peace of mind.
Keeping food and other essentials in stock
We're very lucky in New Zealand to have some of the best food in the world, and there is plenty to go around. There's no need to stock up.
We're working closely with our suppliers to keep food moving quickly through the network and make more deliveries to our stores. If you're seeing empty shelves or some products missing, it's because the product is on its way. It doesn't mean that we're going to run out.
We'd encourage all our customers to shop as you normally would, and to be thoughtful of others to ensure that all Kiwis have access to the food and products they need.
Good hygiene and safe food
We have always had very thorough cleaning, hygiene and food safety processes in our supermarkets and right through our supply chain.
To make sure we're doing as much as we can, we've also put in place even more cleaning and sanitising for each of our sites, and are installing hand sanitiser and wipes for our customers to use across our network of stores.
We're also following the Ministry of Health's guidelines around hand-washing and cleaning, and have reinforced this with all our teams.
Supporting our team
As a business which comes into contact with millions of Kiwis every day, we have a responsibility to help keep people safe. Right across our business we're following the government's requirements around self-isolation for any of our team members who are returning to New Zealand from overseas travel, as well as any of our supplier partners who are coming into our stores. We are supporting our team with leave if they have been impacted by self-isolation requirements.
Our online team is here to help
Our online service is experiencing high demand, and our personal shoppers and drivers are working very hard to provide a great service. If you're a first time online shopping customer, welcome!
If you're self-isolating, or you'd just be more comfortable with us dropping your groceries off at the doorstep without any contact, please let us know in your Delivery Instructions in the online checkout. We will leave your groceries on the doorstep and send you a text to let you know they're there.
Our teams are doing all we can to serve you during these busy and challenging times. We thank you for your continued patience and support.
Natalie Davis
Managing Director
Poll: Should drivers retake the theory test every 10 years?
Drivers get where they need to go, but sometimes it seems that we are all abiding by different road rules (for example, the varying ways drivers indicate around a roundabout).
Do you think drivers should be required to take a quick driving theory test every 10 years?
Vote in the poll and share any road rules that you've seen bent! 😱
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49.5% Yes
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48.6% No
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1.9% Other - I'll share below
Here's Thursday's thinker!
I am lighter than air, but a hundred people cannot lift me. What am I?
Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.
Want to stop seeing riddles in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.
Why make picking up reserved library books harder? What do you think? Challenge: Write the last stanza for the first poem attached below.
Once books are reserved in Auckland Libraries books, when they are available no longer go alphabetically by customer but instead go into a Holds pickup shelf number based presumably somehow on when each book needs to be picked up by.
I had two books reserved that arrived on two different days in the Blockhouse Bay Library and hence each book has a different shelf number. Hard to find unless you knew the shelf number in the notification email. Even if you knew the shelf number I found myself three books by the same author on the two shelf numbers.
More recently yesterday a book I reserved was on a different shelf number than was specified in my notification email (see image below).
Sadly it is clear from library staff that a numerical system for reserves is here to stay.
I suggest that so that all books for each person has the same shelf number, the shelf number becomes the last digit of a person's library card (0-9).
Within each shelf number a book is found under the day the reserve arrives in the library (01 to 31, hopefully the same date the email is sent).
Since a customer appears to have 10 days to pick up a book, ten days of the month would appear to be required at any time (for each digit 0-9).
Once there are 10 days used the next day's reserves could go back at the beginning of the shelf number after any remaining books not collected (hopefully none) are removed (along with the old day number and the new day number (01 to 31) inserted) after the last day available and future days' books remaining moved forward to make room.
Each day number (01-31) would appear once for each shelf number (0-9) before the first book on that day- perhaps cover an old withdrawn book with paper with each day number on the spine?
When a reserved book arrives in the library the last digit of the library card could be placed on a piece of paper in the book to be removed when it is put on the shelf, to be recycled the next day.
What do you think?
See the image below and page 3 below for a letter appearing in the Western Leader on 9 September:
www.neighbourly.co.nz...
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