Watercare ups charges yet delivers appalling service
Has anyone had similar experiences with Watercare of late?
On 3 May this year, Watercare reported a leak at our property. I employed plumbers to find and repair the leak. The cost was nearly $1000. As it turned out, the leak was Watercare's problem. After 11 weeks and umpteen emails to them, they have failed to reimburse me for my costs.
Phil Goff, in a recent public statement, spoke of Watercare's ''accountability'' and ''responsiveness.'' Watercare's Chief Customer Officer, Amanda Singleton, describes herself as ''a passionate customer advocate'' and being responsible for ''all customer touch points'' (whatever they are) ''in the business.'' After this month's increases to water charges - with yet more to come - it feels as if they're taking us for fools.
Poll: Should all neighbours have to contribute to improvements?
An Auckland court has ruled a woman doesn’t have to contribute towards the cost of fixing a driveway she shares with 10 neighbours.
When thinking about fences, driveways or tree felling, for example, do you think all neighbours should have to pay if the improvements directly benefit them?
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82.5% Yes
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14.7% No
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2.8% Other - I'll share below
Live Q&A: Garden maintenance with Crewcut
This Wednesday, we are having another Neighbourly Q&A session. This time with John Bracewell from Crewcut.
John Bracewell, former Black Caps coach turned Franchisee Development Manager and currently the face of Crewcut’s #Movember campaign, knows a thing or two about keeping the grass looking sharp—whether it’s on a cricket pitch or in your backyard!
As a seasoned Crewcut franchisee, John is excited to answer your lawn and gardening questions. After years of perfecting the greens on the field, he's ready to share tips on how to knock your garden out of the park. Let's just say he’s as passionate about lush lawns as he is about a good game of cricket!
John is happy to answer questions about lawn mowing, tree/hedge trimming, tidying your garden, ride on mowing, you name it! He'll be online on Wednesday, 27th of November to answer them all.
Share your question below now ⬇️
What's your favourite recipe for courgettes?
Kia ora neighbours. If you've got a family recipe for courgettes, we'd love to see it and maybe publish it in our magazine. Send your recipe to mailbox@nzgardener.co.nz, and if we use it in the mag, you will receive a free copy of our January 2025 issue.
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